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Office Manager – Trevone House, Gloucestershire

Salary: £27,192 per annum
Hours: Full-time, 40 hours per week (9am–5:30pm, with flexibility)
Location: Trevone House, Gloucestershire
Reports to: Service Director
Direct Reports: 2

Are you passionate about making a difference in the lives of young people? Do you thrive in a fast-paced, multi-agency environment where your organisational skills and leadership can shine? If so, we’d love to hear from you.

Homes2Inspire, part of the Shaw Trust Group, is seeking an experienced and proactive Office Manager to join our team at Trevone House—Gloucestershire County Council’s flagship semi-independent accommodation for care leavers aged 16–25.

About the Role

As Office Manager, you’ll play a key role in ensuring the smooth running of Trevone House. You’ll manage reception operations, support the Service Director and senior leadership team, and help create a welcoming, safe, and inclusive environment for young people. You’ll also oversee administrative systems, coordinate meetings and events, and maintain key relationships with external stakeholders.

Key Responsibilities

  • Manage the reception diary and ensure efficient visitor coordination.
  • Oversee staff rosters and support recruitment and training processes.
  • Provide exceptional customer service to staff, young people, and visitors.
  • Monitor CCTV and ensure security systems are fit for purpose.
  • Liaise with maintenance staff and ensure readiness of flats for transitions.
  • Produce accurate reports and manage petty cash systems.
  • Minute meetings, coordinate diaries, and organise travel arrangements.
  • Uphold GDPR, safeguarding, and health & safety standards.

    • What We’re Looking For

  • Supervisory experience (team leadership desirable).
  • Strong administrative background, ideally in a multi-agency setting.
  • Excellent communication and interpersonal skills.
  • Confident using Microsoft Office (Word, Excel, PowerPoint, Outlook).
  • Organised, resilient, and solution-focused.
  • Passionate about supporting young people and committed to safeguarding.

    • Qualifications & Requirements

  • GCSE Maths and English (or equivalent).
  • Full UK Driving Licence.
  • Enhanced DBS and Right to Work checks will be required.

    • Why Join Us?

    At Homes2Inspire, we live by our values:

  • We make a difference – helping people transform their lives.
  • We are inclusive – valuing everyone’s strengths and perspectives.
  • We are collaborative – working together for better outcomes.
  • We are honest – authentic, accountable, and transparent.

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