Hightown Housing Association
Hightown is a charitable housing association (operating in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire) aiming to help people who need support and care or who cannot afford to buy or rent a home at market values. We do this by building hundreds of much needed new homes and providing care and supported housing services for a wide range of people.
We currently manage over 7,000 homes – mostly in the Dacorum, St Albans, Watford, Aylesbury Vale, North Herts and Hertsmere districts and employ over 1,000 staff (mainly in our care and supported housing schemes).
– Put residents and service users first.
– Treat people with respect
– Be cost effective
– Don’t compromise standards or safety
– Develop passionate and committed teams
Hightown has successful partnerships with local authorities, health authorities, contractors and consultants, regulators and other agencies to provide a wide range of housing and support to meet local needs.
Hightown receives revenue funding from Hertfordshire and Buckinghamshire County Councils (including Supporting People funding) to provide care.
To build new homes, Hightown takes out loans from banks and building societies. In 2015, a Retail Charity Bond issue raised additional funds. Where available, we supplement these loans with capital grants and/or free or discounted land from local authorities.
The loans are repaid from rental income which also supports management and maintenance expenditure and the cost of lost rent due to voids and bad debts. Many of Hightown’s tenants receive housing benefit.
Hightown’s aim is to provide as many homes as we can at below-market rates and a wide range of housing and support for people who are vulnerable and/or disabled.
We are rated highly for financial and operational performance and have a high grading from the Regulator of Social Housing. Hightown is committed to retaining its distinctiveness and its reputation for making projects happen which demonstrate Hightown’s values and contribution to society.