Senior Business Programs Manager – E4B PMO & Strategic Business Programs

Expedia for Business (E4B) – PMO & Strategic Business Program team is looking for a Senior Business Programs Manager to play a key role in evolving our business and driving our division priorities to results.

In this role, you drive change for the next generation of travel challenges and opportunities in a fast-paced & ever-changing environment. You will be responsible for End-to-end strategic projects and programs design & delivery. You will work on a large variety of Global large-scale projects or programs – across various teams, lines of business, or even organizations depending on the need – to drive transformational change for our Travel Partners and E4B teams.

E4B is Expedia Group’s B2B arm, partnering with suppliers (hotels, airlines, etc.), demand partners (OTAs, Travel agencies, Travel management providers) and media companies. We are a B2B powerhouse in the Travel industry, powering our partners distribution, media, and software solutions.

If you enjoy being results-oriented and collaborative, have bias to action, strong project & change management as analytics and problem-solving skills then join this dynamic team!

What you’ll do:

  • Scope, design, structure and lead large scale complex – often adaptive and ambiguous – project/ program. Design and optimize an effective project structure and organization, as efficient work processes throughout the project lifecycle

  • Build, empower and lead lean & effective project teams by ensuring clear roles & responsibilities, goals & milestones, and driving accountability throughout the project lifecycle. Design tailored project plan and framework as needed

  • Provide framework, leverage data and fact-based investigation to independently solve ambiguous problems, and drive alignment, prioritization and focus from leadership to project group

  • Perform complex data analyses and extract simple insights when needed

  • Anticipate, assess, and help mitigate dependencies, gaps in resourcing, roadblocks and risks through independent and transparent escalation & reporting. Identifies and track key measurements for determining progress, success, and effectiveness of programs

  • Ensure effective written and verbal communication throughout the project lifecycle. Taylor communication for different audiences, and breakdown complex information into simplified and actionable concepts to drive decision making & accountability

  • Understand Expedia Group and Expedia for Business overarching strategy and objectives to guide proper prioritization, resolve challenges, propose best practices and resolution options

  • Manage complex matrix of multiple stakeholders, teams/ departments, workstreams. Use influence and establish trusted relationships to become a trusted advisor and partner and foster cross-team collaboration across Expedia for Business and Expedia Group

  • Develop close relationships with applicable leadership teams and serve as a change agent with strong credibility and influence in the organization

Who you are:

  • Master’s degree, with 6-12 years of experience with a preference for those with a Management or Strategy Consulting background and/ or a similar role in a leading technology company with a proven experience of leading cross functional large-scale initiatives

  • MBA or Combined Consulting and Operational (Industry or Entrepreneurial) background or experience in customer, or sales operations is a plus. As PMP or/and Agile Methodologies certifications

  • You Have a passion for driving business impact & execution. Self-motivated with a positive and can-do attitude, and the ability to drive success with limited guidance in a highly autonomous role

  • Strong organizational skills, with the ability to develop and optimize robust project framework, plans and work processes in partnership with cross functional project teams

  • Ability to manage key relationships: mobilize, influence, and lead others without having positional authority, by interacting and building rapport with teams of all levels, in a fast-moving and ever-changing environment

  • Excellent problem solving and analytical skills. Strong business Acumen and Strategic thinking

  • Passion for logical problem solving and intellectual challenges, with the ability to see the bigger picture whilst not missing the details

  • Excellent communication skills with ability to simplify and present complex concepts to both executive leadership and operational teams. Team player & Inclusive – Build a climate of inclusion to bring a diverse set of perspectives to the team and solutions

  • Strong proficiency in MS Office tools (Excel, Powerpoint, Outlook), Experience using collaboration tools to communicate and coordinate with remote teams globally is a plus (Slack, Sharepoint, One drive, Confluence)

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About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group’s family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.

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Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

This employer is a corporate member of myGwork – LGBTQ+ professionals, the business community for LGBTQ+ professionals, students, inclusive employers & anyone who believes in workplace equality.

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