Are you an experienced sales coordinator looking for your next opportunity?Our client is a well-established Company, providing innovative mobility solutions that really do make a difference to people’s lives. The quality of their products and the high level of customer service provided make the Company a leader in its field. Job SummaryTo ensure that appointments are processed and issued in line with company requirements. To provide administrative support and assistance to the Regional Consultants and Sales Advisors.Key ResponsibilitiesTo confirm appointments, when made by the Contact Centre Executives, ensuring that they are in line with company criteria.To make certain that Sales Advisors have appointments for all their available times, ensuring that they are in sensible geographical areas.To email the appointment lead sheets to the Sales Advisors each day, making certain that they have been sent successfully.To email daily schedule of appointments to Regional Consultants.To liaise with the Contact Centre Manager regarding the requirements for appointments.To update the results of each appointment on the computer system, as they become known.To maintain a record of Sales Advisor’s monthly availability. To collate this and advise the relevant Regional Consultant.To ensure that the appointment cancellation procedure is followed at all times.To contact “No Sit” customers in order to ascertain what actually happened, updating the customer records and reporting back to the relevant Regional Consultant.To ensure that the relevant Regional Consultant is aware of any problems or queries regarding their area or Advisors.To process Sales Order Amendments, according to the company procedure, ensuring that they are dealt with promptly and efficiently.To liaise with Representatives, Regional Consultants and relevant Company Departments in order to gain information with which to update the “Orphaned Sales” report, thereby eradicating orders for which paperwork has not been received.To assist with the resolution of “Urgent Action Required” queries.To maintain Sales Advisors stationary stock levels and process and complete stationary and sales agreement requisitions.To order demonstration stock for new and existing Sales AdvisorsTo process and complete finance applications for Sales Advisors, maintaining a monthly log.To take card payments from Sales Advisors for customers purchasing from demonstrations.To work in a safe and effective manner ensuring you do not cause harm to yourself or your work colleagues. Reporting to the Contact Centre Manager any aspects of Health and Safety that may cause concernAny other duties as deemed necessary.The PersonProblem SolverAbility to learn in a rapidly changing environmentDemonstrate excellent geographical knowledgeWorks well under pressureThe RoleSalary £18k – OTE £21k (uncapped commission)35 hours per week between the hours of 8.00am and 7.00pm Monday to Friday with one Saturday per month (will have a day in lieu that week)28 days holiday including Bank Holidays, increasing with Length of ServiceFree Parking on siteRoom for progression Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone

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