Adecco Sheffield is looking for an experienced customer service advisor and administrator to work for a national client based in Chesterfield S42 on a temporary basis.Data Entry AdministratorHours: 37 Hours per week (Monday to Friday – 7:00AM to 3:00PM OR 3:00PM to 11:00PM)Salary: £9.00phStart Date: ImmediateDuration: Until the end of December initiallyLocation: Chesterfield S42What are the benefits from working for Adecco & the client?A competitive salary, leave entitlement and pension schemeCareer development opportunitiesA full induction and on going quality trainingFlexible working hoursManaged work loads with regular supportive and reflective supervisionCandidate of the month incentives for £’sPerks at work – discount vouchers and collect points to spend!Support programmes with a 24/7 helplineEye care vouchersCompetitive pension schemeThe successful candidate will carry out the following role:Provide a high level of customer service and professional approach when dealing with customers Resolve any problems by clarifying the customer’s query and determining how to direct them efficientlyEnter Data onto the system and checking information that has been provided by the customer Contribute to team effort by accomplishing related results as neededManage large amounts of incoming callIdentify and assess customer’s needs to achieve satisfactionBuild sustainable relationships of trust through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet targets set by the team managerKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesGo the extra mile to engage customersUse telephones to reach out to customers and verify account informationGreet customers warmly and ascertain problem or reason for callingIf you are interested in the role please apply via the link.Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

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