Responsible for the requirements analysis, process design and solution design for a medium sized product and/or project to realise customer value through excellence and execution. Include using Business Analysis skills to support the Product Owner or Project Manager to identify and understand the business need, analyse, and prioritise the requirements, through to assessing, designing, testing, and implementing agreed solutions. Coaching and developing others to achieve analysis excellence is also a key part of the roleAbout UsIn Transforming Branches our client is committed to continuing to deliver a leading customer experience in our branch network. Within the Branch Service Lab, we seek to re-imagine the future of the branch as a place where customers come for help and guidance with their complex needs, where they can choose when and how they are seen, and to enable our colleagues to build trust and deepen relationships.They are embarking on a transformation program to improve the capabilities as a team and transform there ways of working as they work to develop the Bank of the FutureAbout the roleYou’ll be responsible for the requirements analysis, process, and solution design to realise customer value through excellence and executionWe’ll need you to support the Product Owner to identify underlying business needs to be addressed, challenge existing practices and ensure requirements will address the defined business problemUtilise key themes using data from a wide range of sources and identify possible impacts on the business.You’ll be a role model within our BA Chapter to achieve analysis excellenceYou’ll have the skills to solve complex problems and identify shortcomings in existing processes and explore issues and/or needs to establish potential causes and barriers. What essential skills are we looking for?Clear understanding of business analysis methodologies and techniques and their practical applicationExperience working with ambiguity, shaping, and scopingThe ability to identify shortcomings, then work in collaboration with teammates to suggest and implement improvements to existing business practices, while developing and delivering changeDevelop innovative solutions by integrating and analysing complex and diverse information sourcesAnalyse and evaluate the feasibility/relevance of proposals for complex products/services, then develop and amend as necessaryA strong communicator with evidence of engaging & influencing stakeholdersDesirable skillsExperience working in the Financial Services SectorKnowledge of our client branch processesAgile approach to scoping and requirementsInternational BA DiplomaOur client is an equal opportunity employer and is committed to building a workforce which reflects the customers and communities we serve. We deeply value diversity within our team.So, if you have the skills and this opportunity appeals to you, I would love you to join our client’s team!The role offers the chance to create new products and capabilities, shaping new ways of working and having a positive impact on our clients, customers, your colleagues, and the business.Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven’t heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities’ employer

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