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Customer Service Agent

Job Reference: GOCUSTOMER
Location: Goole

37.5 Goole DN146BP UK TEMPORARY Bailey Employment Services 2023-04-21 2023-05-19T00:00:00+01:00 Salary: £10.77 per hour

Contract Type: Temporary, Full time

Bailey Employment Services Ltd are recruiting on behalf of their client based in Goole.

Our client is looking for a Customer Service Advisor . The main purpose of the role is to contact existing customers and maintain the relationship with them. Following up and answering queries and checking and arranging collections when required.

Skills & Experience required

  • Strong administrator
  • Able to demonstrate excellent written and verbal communication
  • Excellent interpersonal and organisational skills
  • Strong IT skills inclusding use of Excel and other Microsoft Applications
  • Able to work in a busy environment
  • Be friendly, approachable and reactive to the customers needs
  • Ability to spend 85% of the day will be spent on the phone Making 30-50 calls per day to current customers
  • Ability to appropriately question customers to gain information
  • Pay, Hours & Benefits

  • 9am to 5pm
  • Monday to Friday
  • Full time hours (37.5 hours per week)
  • This is a temporary with a view to going permanent following a successful trial period
  • £10.77 per hour (£21000 a year)
  • Modern, bright office setting
  • Free Parking On-site
  • Deli/Cafe On-site
  • Additional Benefits & Requirements

  • 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
  • Canteen
  • Hourly rate as above (not age dependent)
  • Possible permanent position following a successful trial period
  • Chrissy 01405 780 380

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