Admin Support Assistant2023-06-02T01:40:40+01:00
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Admin Support Assistant Job Vacancy in Milton Keynes, England, UK
We are currently recruiting for an Admin Support Assistant to work for Thames Valley Police at their Milton Keynes Police Station.
This is a temporary ongoing role working Monday to Friday 08:00 – 16:00 (37 hours) office based.
The overall purpose of the role is to: Contributes to the provision of a comprehensive and flexible administrative support and secretarial service to the Local Police Area (LPA) or OCU (Operational Command Unit).
KEY ACCOUNTABILITY AREAS :
Receives and assesses incoming mail / phone calls for the LPA / OCU, responds to routine matters or redirects / raises to the attention of the LPA / OCU Commander or appropriate member of the LPA / OCU management team; completes, often sensitive and confidential, administrative tasks (e.g. typing, taking minutes, record keeping, telephone / email messages, answering routine queries, arranging appointments, travel, accommodation, etc).
Provides support to the Administrative Support Officer by maintaining retrieval systems, personal information of LPA / OCU Commander’s direct line reports, and induction information, arrangements for new starters, transfers to the LPA / OCU (e.g. issue ID cards, take ID photos, administration of fobs, provide a postal service, pocket books, point of contact for authorisation of pool and hire cars, forward fixed penalty notices to fixed penalty unit for processing, issue and managed fuel card).
Receive and dispatch uniform and equipment to officers (including surrender) and ensure all equipment is logged; provide a local point of contact for faults and meter readings for photocopiers / printers and general equipment, booking laptops, equipment issue and stock levels, delivery and despatch of goods
Contribute to resilience within the LPA / OCU by fully supporting the Administrative Support Officer in making best use of administrative resources by: * Signposting staff to use various systems to order and, as appropriate, manage equipment.
Scrutinising the operating of systems to identify if there is a more cost effective way to use resources.
Coordinating orders from Force stores, local requisitioning of supplies, receipt and stock control and inventory, oversee receipt and dispatching of uniform to officers – including uniform and equipment surrender, manage kit lockers
. Manages day-to-day queries in relation to the car parking policy, raise requisitions for equipment for patrol cars, deals with queries in relation to police officer parking tickets and ensures facts are appropriately and accurately researched
In line with Force Financial Regulations, assisting with the administration of cash, banking and allocated maintenance tasks
Maintain administration of personal files and, when commissioned, retrieve information from paper files
Maintain the complaints database and, as allocated, provide administrative support
CHARACTERISTICS OF THE ROLE
. Good standard of education, RSA II or equivalent, excellent literacy and numeracy skills, and the ability to take minutes with good communication skills at all levels (e.g. NVQ L1 in Administration / Customer Services or proven experience in a similar environment).
Proven interpersonal skills and the ability to promote professional working relationships with personnel at all levels. This skill will have been developed in a demanding office environment where they will have regularly demonstrated discretion, tact and diplomacy, multi-tasking, enthusiasm, initiative, and flexibility
Proven ability to work to deadlines, handle diverse information, manage a substantial workload and solve problems with a minimum of supervision.
. IT literate with experience in MS Applications; proven ability to manipulate data from a variety of sources and databases and willing to learn new technology, databases and systems
Must have capability to travel to different locations across the Force and undertake all assignments in a timely manner.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.