Primary Details

Time Type: Full time

Worker Type: Employee

Complex Claims Adjuster for International Property

The Opportunity:

The Claims team has been built to meet the evolving needs of our business and our customers. The team is a formidable force for QBE, comprising over five hundred people spread across multiple locations within UK and the rest of Europe, and reflecting the diversity and strength of the region. Handling over 200,000 claims a year, QBE has built a reputation for excellence within the market and is widely recognised for its technical expertise

You will be responsible to efficiently handle a dedicated case load of claims including all aspects of international property complex claims.

Your Responsibilities For This Role May Include, But Are Not Limited To:

  • Accurately triaging and managing claim files through to settlement, prioritising new and existing work appropriately.
  • Enthusiastically seeking to establish liability and indemnity on all claims
  • Delivering a world class service to customers
  • Handling all claims competently to ensure that they are adequately reserved and settled as economically and fairly as possible
  • Producing ad-hoc claims reports for stakeholders as required
  • Maintaining relationships with stakeholders
  • Being part of a market-leading claims team with a focus on quality customer service 
  • Develop and maintain an in depth knowledge of legal & regulatory matters.

You Will Need To Be Able To Demonstrate The Following Qualities And Abilities:

  • Effective communication skills, written and verbal
  • Have an in-depth experience of handling complex international property claims
  • Experience in multiple jurisdictions including North America
  • Developed investigation and negotiation skills
  • Relationship management skills
  • Ability to work on own initiative
  • Effective workload organisation skills, with the ability to work under pressure,
  • Comfortable with manipulating data and producing reports with ability to use MS Office applications and ECF
  • A strong team player

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