Level 3 Administration Apprentice (35 hours)
18 month Fixed Term Contract – Apprenticeship
Could you help us provide great staff support? Are you looking for an exciting challenge working as part of a busy team?
If so, you could start off your career supporting the admin function within the Organisational Development, Culture and Inclusion team, working whilst studying for a Level 3 business administration apprenticeship with the help and support from our fantastic team.
This exciting post will allow the successful candidate to gain experience and knowledge in a wide range of activities. As part of the Organisational Development, Culture and Inclusion remit our team looks after staff experience and wellbeing along with supporting staff through their leadership development and statutory and mandatory training.
Does this sound like you? If so, we would love to hear from you!
Within the last 7 years 100% of OD, Culture &Inclusion’s apprentices have achieved a substantive post in the trust, with 1 staying in the team in a full time role.
Main duties of the job
To be successful in this role you must:
- have excellent communication and interpersonal skills;
- be able to handle customers in a professional manner;
- have an organised, systematic approach;
- have the ability to produce accurate work in a busy environment.
- have the ability to work both independently and as part of a team;
- have a positive can-do attitude.
The post’s main base is Royal Stoke University Hospital; however there may be a requirement to travel to the County Hospital (transport is available via the hospital link bus).
This is a Level 2 Business Administration Apprenticeship and as part of the role you will attend regular meetings with your supervisor and assessor, and attend training sessions leading to an Apprentice Certificate in Business Administration. This consists of a National Vocational Qualification, a technical certificate and key skills.
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we’re highly regarded for our facilities, teaching and research. The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford.
We are the specialist centre for major trauma for the North Midlands and North Wales. We have put together a wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their potential. Our goal is to be a world-class centre of achievement, where patients receive the highest standards of care and the best people come to learn, work and research.
Investing in the health and wellbeing of our staff is really important to offer a range of options for our staff to help maintain a good work-life balance including full time, part time hours and bank are also committed to offering flexible working wherever we can and where relevant to the role and the service, agile can select your preferences upon application.
21 April 2023
to an hour Based on UHNM Apprentice rates, in line with Government Guidance
Royal Stoke University Hospital
For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.
- Good standard of education with basic literacy and numeracy skills 5 GCSEs at A-C/9-3 including Maths and English or equivalent qualification)
- 2 A/AS Levels
- Level 2 Business Administration
- Experience of team work
- Experience of handling complaints
- Administration experience
- Previous reception or customer service experience
- Experience of data input
- Experience of MS Outlook
- Good standard of literacy (well written application)
- Attention to detail (accuracy in completion of the application)
- Ability to deal with customers
- Ability to work with Microsoft Word and Excel
- Ability to handle confidential information
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .
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