Job summary
It is an exciting time to join Lincolnshire Community Health Services as a Virtual Triage Nurse
We are currently re-developing our Community Nursing Service referral process and looking forenergetic, forward thinking and influential people to join us.
This role has specific responsibilities in relation to remote triaging and signposting of community nursing referrals identifying priorities of care.
Base point flexible within Lincolnshire. Regular attendance at Beech House, LN5 7JH may be required
Main duties of the job
The triage role requires excellent communicationand clinical assessment skills to be performed in order to determine patient need and the prioritisation of care requirements, virtually via the telephone or electronic means. This will involve the use of electronic patient recording systems, clinical systems, emails and spreadsheets on a daily basis.
Working with a range of services across LCHS and partner organisations, understanding their roles and responsibilities is important in supporting the triage process, allowing for appropriate signposting and system working.
The Triage Nurse will be required to educate, develop and support their colleagues and learners within the team in delivering a safe and effective service. Undertaking reflective practice and identifying areas for improvement are necessary to ensure continuing professional development.
The Traige Nurse will be expected to actively contribute to audit and data collection in practice and work towards service delivery improvements.
About us
Lincolnshire Community Health Services NHS Trust is in the top 25 per cent of all community trusts for overall staff engagement in the 2021 NHS National Staff Survey.
At LCHS, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in LCHS’ workforce.
LCHS recognises the increasing demand for more flexibility in working practices in order to accommodate the personal goals and commitments that employees experience at different stages during their working lives. Flexible working opportunities such as part-time working, compressed hours, job shares, and hybrid working models can help staff to balance their personal and work commitments. Arrangements can be put in place if it can be shown that the needs of the individual can be balanced with those of the service and the impact on other team members, enabling the Trust to recruit and retain skilled staff, raise staff morale, reduce absenteeism and respond to changing service needs more effectively.
We are an ambassador of a learning culture that will support the right individual to progress in their chosen career through an ‘earn while you learn’ apprenticeship programme. Visit our Learning and Development page to find out more
Job description
Job responsibilities
Candidates are encouraged to review the attached Job Description for further detail.
Additionally please contact Kay Traves tel. 07827083470 for an informal discussion about the post.
Job description
Job responsibilities
Candidates are encouraged to review the attached Job Description for further detail.
Additionally please contact Kay Traves tel. 07827083470 for an informal discussion about the post.
Person Specification
Qualifications
Essential
- Hold current NMC registration as a registered nurse
- Demonstrate degree level qualification or equivalent experience and knowledge in a health-related subject
- Evidence continuous professional development or willingness to undertake
- Demonstrate a teaching/mentoring qualification or willingness to undertake
Desirable
- Demonstrate a management or leadership qualification
- Demonstrate a Community Nurse or Independent/ supplementary Nurse Prescriber qualification
Knowledge and experience
Essential
- Evidence post registration experience in a relevant clinical setting
- Evidence multi-disciplinary team working dealing appropriately with key partner agencies
- Evidence knowledge of organisational structures and relationships in health and social care
- Evidence understanding of long term condition management and the wider determinants of health
- Evidence leadership skills in clinical care and self management skills
Desirable
- Experience of conducting clinical research/audit
- Evidence working autonomously within a clinical setting
Skills and competencies
Essential
- Demonstrate clinical credibility within relevant area of practice
- Demonstrate ability to provide and receive complex information in a remote setting
- Demonstrate computer literacy and dexterity when using IT systems
- Demonstrate ability to forge effective working relationships
- Demonstrate self and patient management competencies
Desirable
- Demonstrate ability to manage change
Person Specification
Qualifications
Essential
- Hold current NMC registration as a registered nurse
- Demonstrate degree level qualification or equivalent experience and knowledge in a health-related subject
- Evidence continuous professional development or willingness to undertake
- Demonstrate a teaching/mentoring qualification or willingness to undertake
Desirable
- Demonstrate a management or leadership qualification
- Demonstrate a Community Nurse or Independent/ supplementary Nurse Prescriber qualification
Knowledge and experience
Essential
- Evidence post registration experience in a relevant clinical setting
- Evidence multi-disciplinary team working dealing appropriately with key partner agencies
- Evidence knowledge of organisational structures and relationships in health and social care
- Evidence understanding of long term condition management and the wider determinants of health
- Evidence leadership skills in clinical care and self management skills
Desirable
- Experience of conducting clinical research/audit
- Evidence working autonomously within a clinical setting
Skills and competencies
Essential
- Demonstrate clinical credibility within relevant area of practice
- Demonstrate ability to provide and receive complex information in a remote setting
- Demonstrate computer literacy and dexterity when using IT systems
- Demonstrate ability to forge effective working relationships
- Demonstrate self and patient management competencies
Desirable
- Demonstrate ability to manage change
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).