Role

To deliver a professional housekeeping service across all premises and residential accommodation 7 days a week. You will help manage, supervise and coordinate the work of housekeeping assistants and ensure the smooth running of the service and that the standard of the service always meets standards.

Key responsibilities within your new role would be to:

  • Manage and supervise the housekeeping services team.

  • Identify development areas for staff and provide training.

  • Monitor and report upon the quality assurance measures and performance standards as agreed within the housekeeping service level agreement.

  • To contribute to the sales and marketing activities of the Conference and Events Office by maintaining agreed service level standards.

  • Support with the summer accommodation lettings.

  • Support graduations, ceremonies and open days at the university.

  • Support student arrivals and departures at the beginning and end of the academic year.

  • Maintain all HR processes and procedures for the housekeeping team.

  • Support initiates on all aspects of dealing with waste removal, reducing landfill waste and increasing the level of recycling across the campus network.

  • Liaise regularly with the Housekeeping Manager and Housekeeping Supervisors.

  • Make day to day operational decisions about the department to contribute to the goals of the department.

  • Plan, prioritise and organise your own daily workload and delegate ti Supervisors where necessary.

  • Pro-actively identify areas for improvement in relation to the cleaning of the campus.

  • Keep up on innovations in cleaning equipment, materials and methods that enter the market from time to time.

  • Be responsible for the induction and training of all new employees within the department.

  • Assist with the appraisal system for the department and maintain staff training records.

  • Complete other duties as required by the Housekeeping Manager.

  • Think on your feet to solve day to day problems with a limited number of options.

    • Experience and skills required for this position:

  • Experience of supervising a large team of housekeeping staff.

  • Current Health & Safety legislation knowledge.

  • The ability to set guidelines of quality, performance and customer care.

  • Excellent written and oral communication skills.

  • The ability to prioritise your own workload.

  • Be computer literate.

  • Strong leadership skills and the ability to work as part of a team.

  • Ideally you will possess a current NEBOSH.

  • Ideally you will possess a NVQ or BICs Level 2 or 3.

  • Ideally you will be a member of the British Institute of Cleaning Science and Facilities Management.

  • Ideally you will be a member of HCIMA.

    • Next steps:

    If this sounds like an ideal position for you and you have the experience outlined above, then please apply today and you will be contacted by a member of our team if your CV matches our requirements.

    Alternatively, if you know someone who may be suitable for this role, please share the details. If you successfully refer a friend for the above role, you will receive a £50 voucher of your choice! *Terms Apply*

    Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.