We are developing our Nursing, Midwifery and Allied Health Profession (NMAHP) Research and Evaluation Service. To expand our existing portfolio of work we are seeking a Junior Project Manager to support our evaluation projects, as well as providing some support to the Quality Improvement Hub. The NMAHP Research and Evaluation Service seeks to build capacity (support), capability (ability) and confidence of staff in critical enquiry (clinical audit, research, service evaluation and quality improvement methods) for the benefit of patients and staff.
The post holder will have experience in managing multiple complex projects concurrently, have a background in health and care services and be comfortable with developing and shaping a new role as part of a team. They will be provided with training and education to enable them to support staff within the organisation to undertake and deliver projects. There will be opportunities for the post holder to undertake projects of their own in collaboration with other team members.
Main duties of the job
We work widely across all areas of the Trust and regularly host drop-in sessions where new ideas and concepts are shared and discussed. The post holder will have specific responsibility for managing the coordination of the JPUH Research and Evaluation Scholarship Programme, supporting the Embedded Researcher model pilot and in managing governance processes to ensure robustness of all projects.
JPUH is a vibrant university hospital providing the best possible care to the people of east Norfolk and north Suffolk. Situated on the coast with beautiful beaches and the Broads National Park on the doorstep we are within commuting distance of Norwich City. We were rated GOOD at our last CQC inspection and we are the largest local employer in the area.
The NMAHP Research and Evaluation team are positive, innovative, and forward thinking with a one size does not fit all ethos. We continually strive to improve patient care and experiences by supporting our workforce to undertake Research and Evaluation projects and training. We are proud of our strong regional, national and international relationships and actively seek new opportunities and novel ways of working across organisational and structural boundaries.
Job title: Junior Project Manager
Grade: Band 5
Reports to: Research and Evaluation Associate
Accountable to: Senior Nurse for Nursing, Midwifery and Allied Health Professions Research
All roles within the Trust require staff to demonstrate our core values in the care they provide to patients. All members of staff should consider these behaviours an essential part of their job role.
- Courtesy and respect
- A welcoming and positive attitude
- Polite, friendly and interested in people
- Value and respect people as individuals
- Attentively kind and helpful
- Look out for dignity, privacy and humanity
- Be attentive, responsive and take time to help
- Visible presence of staff to provide the service
- Responsive communication
- Listen to people and answer their questions
- Keep people clearly informed
- Involve people
- Effective and professional
- Safe, knowledgeable and reassuring
- Effective care and services from joined up teams
- Organised and timely, looking to improve.
Summary of post
The post holder will support the NMAHP Research and Evaluation Service in the delivery of evaluation and quality improvement projects both within the Trust and, as required, across provider organisations. The Junior Project Manager will be responsible for ensuring that projects are set up in line with the agreed standards, involve all the relevant stakeholders, the Trusts documentation is duly completed, and each scheme is quality and risk assessed before commencement.
Responsibilities will include day to day responsibility for co-ordinating and support the delivery of the NMAHP Research and Evaluation strategy, in contribution to the Trusts 5 year plan. Working closely with the NMAHP Research and Evaluation team and the Quality Improvement Hub, the post holder will contribute to the National Research Strategies such as Chief Nursing Officers Making Research Matter Strategy (2021) and the Health Education England (2022) Research Strategy for Allied Health Professionals.
Main duties and responsibilities
- The Junior Project Manager will support the NMAHP Research and Evaluation team in the delivery of a broad range of research and evaluation projects both within the Trust and with key partners.
- For some projects the post holder will be accountable for the project delivery under their management, to agreed outcomes and timescales.
- Project manage the set-up phase and implementation of new projects supported by the NMAHP Research and Evaluation Service, by coordinating groups to ensure effective management of ongoing delivery actions.
- To maintain project management controls to ensure all projects have robust governance processes in place, and that interdependencies and resource implications are identified. This may require coordination of specialist input into policies or joint agreements that are pertinent to the delivery of patient centred projects. Eg data-sharing.
- To be responsible for coordinating the evaluation governance process at JPUH and ensuring applications are processed in a timely manner.
- Agree RAG ratings with the NMAHP Research and Evaluation service and quality improvement team on a monthly basis, coordinating and analysing evidence for these ratings. Support the resolution or escalation of issues through a review of options and recommended mitigating courses of action. Advise the NMAHP Research and Evaluation Team of emerging risks and issues.
- To ensure all aspects of the NMAHP Research and Evaluation strategy are supported to aid successful delivery. This includes ensuring that meetings are arranged, services and all meeting administration is discharge effectively.
- To manage the production of internal and external performance reports to JPUH and academic partners, and submissions to agreed deadlines and contractual requirements. This includes undertaking appropriate internal challenge where evidence is lacking or inadequate to ensure the demands of the project are understood and the project progresses as required.
- To respond to issues from external partners with support from the NMAHP Research and Evaluation Associate and Senior Nurse for NMAHP Research.
- To support the NMAHP Research and Evaluation Service senior team with formal external review meetings eg academic partnerships, to ensure all contractual or agreed issues are raised and resolved promptly and effectively.
- To analyse the monthly statistical / project returns and provide internal narrative and feedback identifying themes, trends and action required to address areas of concern.
- Streamline the evaluation governance processes and develop processes to aid NMAHP research and evaluation service reporting across the Trust.
- Support NMAHP Research and Evaluation Service senior team in demonstrating improvements in quality services and better outcomes for patients.
- Provide the financial teams with responsibility for research and evaluation with achievement notifications and ensure that finance are aware of the latest position with achievement or non-achievement.
- To continually review processes, procedures and materials for suitability, effectiveness and seek to evolve and improve NMAHP-RES performance through sharing best practice and innovation. Providing training as required to ensure the Trusts project management processes are complied with.
- Act as the conduit on all service evaluation matters internally to ensure uniformity, standardisation and commonality of information gathering across the service.
- Utilise the EDGE platform to register/list all evaluation projects underway. Train staff on the EDGE platform where required.
- Develop standards operating procedures and policies as the service. department continues to expand. Ensure these standards are met for all projects coming through the department.
- To project manage and lead own projects, supported by the senior NMAHP-RES team.
Health and Safety Responsibilities
To ensure that the Trusts Health and Safety Policies are understood and observed and that procedures are followed.
To ensure the appropriate use of equipment and facilities and that the working environment is maintained in good order.
To take the necessary precautions to safeguard the welfare and safety of yourself, patients, visitors and staff, in accordance with the Health and Safety at Work Act.
To undertake appropriate health and safety training to support safe working practice, including where appropriate, its management,
To demonstrate a practical understanding of risk assessment in relation to their areas of responsibility and to ensure safe systems of work are in place.
To ensure that all incidents occurring within the department are reported in accordance with Trust procedures, investigated and corrective action taken as necessary and / or reported to senior management and specialist advisers.
To ensure that occupational health advice is sought if employees identify health conditions which may affect their ability to carry out their responsibility safely.
To be responsible for ensuring that staff attend statutory and mandatory training.
Moving and handling responsibilities
To ensure that a safe system of work is in place for all moving and handling tasks within their area of responsibility which are risk assessed and control measures are identified and implemented.
In addition, the manager is responsible for ensuring that all relevant documentation is regularly reviewed and updated.
To observe and monitor the application of Moving and Handling skills of their staff, ensuring safe practice.
To be responsible for ensuring that their staff attend appropriate manual handling training in accordance with the Moving and Handling assessed risks within the work area.
All staff are required to respect confidentiality of all matters that they learn as a result of their employment with the NHS, including matters relating to other members of staff, patients and members of the public.
Equality and Diversity
All staff are required confidentiality of all matters that they learn as a result of their employment with the NHS, including matters relating to other members of staff, patients and members of the public.
Safeguarding Children and Vulnerable Adults
All employees have a duty for safeguarding and promoting the welfare of children and vulnerable adults. Staff must be aware of the Trusts procedure for raising concerns about the welfare of anyone with whom that have contact. Staff must also ensure they receive the appropriate level of safeguarding children and vulnerable adult training depending on their role in the Trust.
It is the responsibility of all staff to ensure that they understand and follow the infection control policies, procedures and best practice applicable within the Trust. In particular:
- Observe all infection control policies and practices relevant to the post
- Act as a role model to others regarding infection control best practice
- Ensure that they keep up to date and attend all relevant training relating to infection control issues applicable to their post
- Ensure that patients, visitors and contractors are aware of and follow infection control best practice (where applicable)
- Report non-compliance or concerns regarding infection control issues / best practice to their line manager
To work in line with the Trust Values and promote these within teams, departments and divisions within the Trust.
Please note that this job description is not an exhaustive list of duties but merely a guide to the responsibilities of the post holder. The post holder may be required to undertake additional duties within the sphere of their competence and to meet the changing needs to of the service.
Experience and Knowledge
Skills, abilities and competencies
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .