Job summary

PLEASE DO NOT APPLY FOR THIS ROLE IF YOU HAVE RECENTLY (WITHIN THE PAST TWO WEEKS) BEEN INVITED FOR AN INTERVIEW OR HAVE RECEIVED EMAIL CONFIRMATION THAT YOU HAVE PROGRESSED TO INTERVIEW STAGE OR IF YOU HAVE BEEN UNSUCCESSFUL IN THE PROCESS FOR THIS ROLE IN ANY OF OUR GEOGRAPHICAL AREAS WITHIN THE PAST 6 MONTHS.

East Midlands Ambulance NHS Trust is pleased to advertise more new opportunities for the Ambulance Support Crew (ASC) role at our Trust. Our Ambulance Support Crew (ASC) is an operational ambulance role that responds to patients accessing EMAS with emergency and urgent care needs.

Are you looking for a new challenge?

As an ASC you will work with other support staff and Clinicians to respond to patients and deliver/support care and/or transportation to other services. Some calls will be emergencies and you will be developed to respond to patients under emergency driving conditions.

ASC are required to work across a range of shifts including days, nights, weekends and public holidays.

Whilst we are not able to confirm course start dates on this advert, we are building up pools of candidates and if successful you will then be allocated to courses throughout.

Main duties of the job

EMAS are committed to providing outstanding patient care. You must be a motivated and committed person to delivering outstanding care. Your personal values should align to the EMAS values of respect, integrity, contribution, teamwork and competence.

You must be willing to advocate for people and be person centric in your care, demonstrating excellent communication skills, empathy and effective teamwork. Additionally, you must promote equality, diversity and inclusion in your everyday work.

As ASC you will attend a wide range of emergency and urgent care calls, with some being life threatening, serious and/or emotionally/psychologically challenging. EMAS have a wide range of support for staff and you must embrace such support and be committed towards developing your professional resilience within the role.

Ideally you will have NHS and/or patient care experience within a Health and Social Care role. This may extend to voluntary roles, including community response or voluntary ambulance services. Alternatively, you may have been in a customer facing role, with experience of dealing with complex or challenging situations and achieving good outcomes with people and colleagues.

About us

Education and Development

ASC will undertake the First Response Emergency Care Courses at Levels 3 & 4 and the Level 3 Certificate in Emergency Response Ambulance Driving (CERAD). These will require attendance at an EMAS Education Centre and contain a range of teaching, learning and formal assessments. ASC will require a full manual driving licence (with no more than 3 points) and the C1 category on the driving licence.

It is desirable that candidates have C1 on commencement of employment/development, however, candidates will need to have at least C1 provisional at point of application. EMAS will support successful candidates who are offered a position to gain the full C1 license if required.

Functional Skills

The ASC role requires you to have good applied numeracy and literacy. The role will require you to use technology such as electronic patient report forms and to document the care provided. During your education period you will produce workbooks, undertake written and practical assessments and engage with face to face an online learning.

Selection process:

Shortlisting will take place w/c 12 May 2023. Successfully shortlisted candidates will then be invited to interview w/c 29 May 2023 following the verification stage which includes proof of qualifications and C1 status checks.

Date posted

18 April 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£21,730 to £23,177 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

335-A-1027

Job locations

Leicestershire Division

Leicester

LE19 3EQ

Job description

Job responsibilities

Teamwork is essential in the ASC role and you must have the knowledge and skills to work with people and contribute collaboratively to care. Part of the role requires receiving clinical direction and decisions and so active listening and an ability to follow clinical direction is important.

Please ensure to read the job description for this vacancy to view and understand the main responsibilities and expectations, as well as the essential criteria requirements for this vacancy.

Job description

Job responsibilities

Teamwork is essential in the ASC role and you must have the knowledge and skills to work with people and contribute collaboratively to care. Part of the role requires receiving clinical direction and decisions and so active listening and an ability to follow clinical direction is important.

Please ensure to read the job description for this vacancy to view and understand the main responsibilities and expectations, as well as the essential criteria requirements for this vacancy.

Person Specification

Qualifications

Essential

  • English (GCSE Grade 3/4 or C/D or above) Functional Skills Numeracy Min. Level 1 or above*
  • Maths/Numeracy (GCSE Grade 3/4 or C/D or above) Functional Skills Numeracy Min. Level 1 or above*
  • Science (GCSE Grade 3/4 or C/D or above) or a accepted equivalents

Skills

Essential

  • C1 category (provisional accepted at point of application)
  • Full UK Manual Driving Licence (with no more than 3 points)

Experience

Essential

  • Ability to communicate effectively both verbally and in writing
  • Able to empathise with people dealing with sensitive situations assertively and tactfully
  • Ability to develop effective working relationships with colleagues and the public
  • Demonstrates sensitivity to the needs of individuals
  • Able to work effectively in difficult and traumatic circumstances
  • Able to work effectively under direction and as part of a team

Desirable

  • Minimum of 12 months experience working in a role relevant to Health/Social Care. This must be a people facing role.
Person Specification

Qualifications

Essential

  • English (GCSE Grade 3/4 or C/D or above) Functional Skills Numeracy Min. Level 1 or above*
  • Maths/Numeracy (GCSE Grade 3/4 or C/D or above) Functional Skills Numeracy Min. Level 1 or above*
  • Science (GCSE Grade 3/4 or C/D or above) or a accepted equivalents

Skills

Essential

  • C1 category (provisional accepted at point of application)
  • Full UK Manual Driving Licence (with no more than 3 points)

Experience

Essential

  • Ability to communicate effectively both verbally and in writing
  • Able to empathise with people dealing with sensitive situations assertively and tactfully
  • Ability to develop effective working relationships with colleagues and the public
  • Demonstrates sensitivity to the needs of individuals
  • Able to work effectively in difficult and traumatic circumstances
  • Able to work effectively under direction and as part of a team

Desirable

  • Minimum of 12 months experience working in a role relevant to Health/Social Care. This must be a people facing role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .

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