To be involved in a range of duties requiring good communication and organisational skills, have the ability to work autonomously or as part of a team, have an awareness of customer care and flexible and adaptable attitude.
Main duties of the job
To act as receptionist for incoming patients to the department. You will be required to book patients onto the system.
Recieve and answer emails and telephone queries, whilst booking appointments for patients.
Assist the pre-op team with admin duties
Pre-op at Aintree is a small department consisting of some 20 people, we are a friendly and welcoming team. We try where possible to accommodate requests and work with the team to enable a balanced work life.
For us it is essential that we value both the patients and each other, we feel a positive approach to work is essential to the team overall.
We strive to deliver a reliable and effective patient care.
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
To hear more about our achievements click here
Follow us on Social Media:
Facebook – Liverpool University Hospitals Careers
Instagram – @LUHFTcareers
Twitter – @LUHFTcareers
24 April 2023
Agenda for change
£20,669 to £21,318 a year per annum pro rata
Pre-op Department Aintree Hospital
Communicate with a range of people on a range of matters.
Develop own skills and knowledge and provide information to others to help their development
Assist in maintaining own and others health, safety and security.
Contribute to the improvement of services.
Maintain quality of own work
Act in ways that support equality and value diversity.
Reception and registration of patient information onto IT systems
Issuing and dispatch of information to patients as required
Dealing with Queries including liaison with patients, the multidisciplinary team within the Trust and external agencies to ensure efficiency of service
Conform to the data protection act for personal information held on computer system
- Computer / typing skills RSA2/equivalent
- Experience of dealing with confidential matters
- Experience of working in a busy office
- Understanding of issues around confidentiality
- Excellent organisational skills
- Good communication skills
- Excellent Customer Care Skills
- Ability to use Word / Excel
- Ability to adapt and a flexible approach to change
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .
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