Job summary

A newly created post within the Mental Health Directorate Operational Management Structure and has been created to enhance and strengthen the managerial team and add management capacity into the service.

You will be joining a dynamic and supportive senior leadership team to help meet the challenges across the directorate in 2023 and beyond. We are looking for an energetic and passionate Manager to encourage and contribute to creating an innovativeADHD Assessment Service, informed by an evidence base. There will be a key focus on quality improvement to enhance services.

You will be responsible for providing high quality operational leadership to a defined group of services within the directorate and will work alongside the Service Managers and the Associate Director of Mental health to develop the ADHD Assessment Service. You will make strong links with the wider directorate and multi-agency provision and foster seamless care pathways to ensure an informed approach across organisation.

This is a key roleand you will be expected to deliver innovative services that are responsive and provide the best value for the population of Cornwall, their family, and their carers. You will be working with services, commissioners, and service users to develop and expand the service within the confines of an agreed budget. You will work towards an agreed set of KPI’s with a focus on quality. There is the potential for services to create a meaningful pathway for those with Neuro diversity.

Main duties of the job

The post holder will work under the guidance of and alongside the Associate Director of Operations and relevant Service Managers.

Support the transformation and development of the organisation’s own services to integrate care around community footprints.

To work closely with GP’s, social Care and the Voluntary sector to develop and deliver integrated care across the county

Manage a complex range of services, pathways and systems of care

Manage service delivery, relationship management, performance management and participate in the Business Planning process for the service

Lead significant transformational change

Key responsibilities

To set, implement and evaluate clear, achievable and measurable objectives for the service

To be responsible for the effective management of operational services and resources within the designated service areas, including budgets and staffing

To initiate and implement programmes to achieve strategic changes and improvements to services and systems

To deputise when required in the absence of the Service Manager and delegate appropriately to clinical and administrative staff

To have organisational knowledge relating to Trust protocols and procedures and adhere to them, particularly safeguarding

About us

We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you’ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people’s homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.