Job summary
To lead the operational and strategic development of the therapies (Physiotherapy, Occupational Therapy, Speech and Language Therapy and Dietetics) service with responsibility for operational management, performance management, budget management and staff management to enable delivery of a safe and effective service across the relevant named hospital site.
Main duties of the job
The post holder has responsibility working with senior therapists, managers, and clinical leads in therapies to provide the overall leadership to the therapies service on the relevant named hospital site.
To establish and maintain effective operational links with all relevant internal and external services and partners including site each hospital site director team – Hospital Director/Hospital Nurse Director.
To work with the Divisional Triumvirate in the Clinical Support Services Division (CSSD) and the 8c Therapy Professional Leads to deliver the operational and strategic direction for both the short term and long-term quality plan to ensure the highest standards of clinical care are delivered and sustained.
To cross-work with each hospital site Therapy & Dietetic Services Lead to establish standardised clinical, operational, and fiscal practices to establish robust services that deliver innovative care for the future of patients.
Deliver the Patient First Principles purpose, mission, values, and strategic themes as set out in driver and breakthrough objectives
About us
Join us at UHSussex, every day is different, you can be the change, better never stops
At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Improving lives: We are a vibrant and inclusive organisation,with hardworking,talented and dedicated individuals,who work together towards a common goal,to always put our Patient First. Our mission is summed up by our ‘where better never stops’ motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves.
Build a career with us:As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
Job description
Job responsibilities
Main Duties and Responsibilities
- To ensure the experience of individual patients within the service is central to the delivery of care by all health care professionals.
- To ensure the efficient and effective operation of the service, managing pay, non-pay and income budgets, matching resources to need, and working flexibly with workload pressures.
- To establish and manage operational systems which highlight early warning of deviation from financial/activity targets, and to initiate corrective action.
- To develop service business plans, as agreed with the Divisional Director of Operations, to meet service needs, within area(s) of responsibility.
- To plan and manage the implementation of projects to improve facilities, working practices etc. as agreed with the Divisional Director of AHPs.
- Be instrumental in developing the service annual plans Operational, capacity and activity) that achieve access and quality targets.
- Ensure that through implementing effective performance management that all the key targets that have been identified by the Trust are met.
- Work with the CSSD Divisional Triumvirate/8c senior team to set the strategic direction for the Therapy and Dietetic workforce and contribute to the development of the divisional and specialty level business plans and objectives delivering on both the short- and longer-term vision for the Therapy and Dietetic services specific to each site.
- Work with the CSSD Divisional Triumvirate/senior team and other Trust Management colleagues to ensure effective planning, scheduling, delivery and monitoring of corporate access, activity and quality targets.
- To identify reasons for deviation from expected capacity/demand profiles and take responsibility for the service for development and implementation of potential solutions.
Service Delivery and Improvement
Professional/Clinical Responsibilities
- Support, lead and develop staff through personal and professional interaction as a positive, effective and credible role model.
- Ensure that administrative and support services are working to support the achievement of the agreed standards and optimise the effective utilisation of resources within the agreed budget for this cost centre
- Provide an accessible and authoritative source of support to patients and their families, a senior clinical professional who they can easily turn to for assistance, advice and support.
- Retain professional registration and credibility through continuous allied health practice and education, providing senior clinical advice within the agreed profession and area of practice and where required, external to the Division.
- As the professional accountable for the management of a defined hospital site leading Therapies & Dietetics, provide strong, clear and consistent leadership for clinical staff, maintaining a visible presence within each clinical area.
- Ensure professional leadership is provided to all clinical staff within the services and ensure all practice is in accordance with the relevant professional body code of conduct.
- Agree, set and ensure systems are in place to continuously monitor, review and reset clinical standards of care. That wherever possible clinical practice is research based and in line with nationally recognised best practice, in particular, supporting the clinical staff in benchmarking the fundamental and essential aspects of care.
- As clinical leader, be responsible for providing leadership to and development of staff within the defined clinical areas to ensure that patients receive a positive care experience that meets the standards laid out in current and future national and professional guidance such as National Service Frameworks (NSF), National Institute of Health and Care Excellence (NICE) guidelines and clinical network recommendations.
- Working with the clinical staff to ensure staff are professionally developed in order to comply with Trust policies and procedures of practice.
- Monitor and act upon all reports of adverse incidents that occur within the defined clinical area, ensuring necessary changes in practice, re-education of staff and sharing of the experience takes place within the Division and Trust to help prevent a similar incidence from taking place.
- Work with the Patient Advocacy Liaison Service (PALS) and Patient Experience system to support patients and relatives in the speedy and satisfactory resolution of queries and complaints about the service.
- In addition, work closely with the clinical staff and the CSSD Divisional Triumvirate/8c senior team/Divisional Quality and Safety Manager in the investigation of complaints, taking a lead role in the agreement, organisation and implementation of effective action plans to ensure the service has improved.
- Responsible for ensuring that appropriate assessment, development, implementation and evaluation of care are provided in service areas.
- To create an environment that provides excellent care and ensures the safe reception, transfer and discharge of patients, their relatives and carers
- With support from the Divisional Director of AHPs and Senior Team, provide professional leadership to the therapies and dietetics clinical staff in relation to specific professional matters such as professional competence, student placement allocation, ward rotations, workforce planning, training and personal development.
- With support from the Divisional Director of AHPs and Senior Team, be professionally and legally responsible and accountable for all aspects of professional activities working within codes of practice and professional guidelines
Planning & Organisation
- Take responsibility for the organisational management of Patient First service improvement projects or initiatives for the service, development of project plans, and delivery of aims and objectives of each individual project.
- Continuous review of skill mix and service provision requirements, across a 7 day week and implementation of any required service improvement changes.
Budgetary and Resource Management
- To manage service budgets in order to best deliver the access, activity, finance and quality targets.
- Ensure that there are strong financial management arrangements within the service and these follow CSS Divisional and Trust procedures.
- Develop and implement an annual programme of cost reduction within the service to ensure end of year financial balance. Ensure that the programme identifies ongoing cost reduction opportunities.
- Ensure that there is a proactive approach to increasing income opportunities.
- Provide routine financial monitoring information to the appropriate Divisional committees within the Division.
- To participate in the Local Delivery Plan process in identifying budgetary requirements to deliver required access, activity, finance and quality targets.
- To take responsibility for identifying and minimising areas of financial risk within the services.
- To be responsible for ensuring value for money within the services, reviewing the skill mix, balance and deployment of all types of resource.
Job description
Job responsibilities
Main Duties and Responsibilities
- To ensure the experience of individual patients within the service is central to the delivery of care by all health care professionals.
- To ensure the efficient and effective operation of the service, managing pay, non-pay and income budgets, matching resources to need, and working flexibly with workload pressures.
- To establish and manage operational systems which highlight early warning of deviation from financial/activity targets, and to initiate corrective action.
- To develop service business plans, as agreed with the Divisional Director of Operations, to meet service needs, within area(s) of responsibility.
- To plan and manage the implementation of projects to improve facilities, working practices etc. as agreed with the Divisional Director of AHPs.
- Be instrumental in developing the service annual plans Operational, capacity and activity) that achieve access and quality targets.
- Ensure that through implementing effective performance management that all the key targets that have been identified by the Trust are met.
- Work with the CSSD Divisional Triumvirate/8c senior team to set the strategic direction for the Therapy and Dietetic workforce and contribute to the development of the divisional and specialty level business plans and objectives delivering on both the short- and longer-term vision for the Therapy and Dietetic services specific to each site.
- Work with the CSSD Divisional Triumvirate/senior team and other Trust Management colleagues to ensure effective planning, scheduling, delivery and monitoring of corporate access, activity and quality targets.
- To identify reasons for deviation from expected capacity/demand profiles and take responsibility for the service for development and implementation of potential solutions.
Service Delivery and Improvement
Professional/Clinical Responsibilities
- Support, lead and develop staff through personal and professional interaction as a positive, effective and credible role model.
- Ensure that administrative and support services are working to support the achievement of the agreed standards and optimise the effective utilisation of resources within the agreed budget for this cost centre
- Provide an accessible and authoritative source of support to patients and their families, a senior clinical professional who they can easily turn to for assistance, advice and support.
- Retain professional registration and credibility through continuous allied health practice and education, providing senior clinical advice within the agreed profession and area of practice and where required, external to the Division.
- As the professional accountable for the management of a defined hospital site leading Therapies & Dietetics, provide strong, clear and consistent leadership for clinical staff, maintaining a visible presence within each clinical area.
- Ensure professional leadership is provided to all clinical staff within the services and ensure all practice is in accordance with the relevant professional body code of conduct.
- Agree, set and ensure systems are in place to continuously monitor, review and reset clinical standards of care. That wherever possible clinical practice is research based and in line with nationally recognised best practice, in particular, supporting the clinical staff in benchmarking the fundamental and essential aspects of care.
- As clinical leader, be responsible for providing leadership to and development of staff within the defined clinical areas to ensure that patients receive a positive care experience that meets the standards laid out in current and future national and professional guidance such as National Service Frameworks (NSF), National Institute of Health and Care Excellence (NICE) guidelines and clinical network recommendations.
- Working with the clinical staff to ensure staff are professionally developed in order to comply with Trust policies and procedures of practice.
- Monitor and act upon all reports of adverse incidents that occur within the defined clinical area, ensuring necessary changes in practice, re-education of staff and sharing of the experience takes place within the Division and Trust to help prevent a similar incidence from taking place.
- Work with the Patient Advocacy Liaison Service (PALS) and Patient Experience system to support patients and relatives in the speedy and satisfactory resolution of queries and complaints about the service.
- In addition, work closely with the clinical staff and the CSSD Divisional Triumvirate/8c senior team/Divisional Quality and Safety Manager in the investigation of complaints, taking a lead role in the agreement, organisation and implementation of effective action plans to ensure the service has improved.
- Responsible for ensuring that appropriate assessment, development, implementation and evaluation of care are provided in service areas.
- To create an environment that provides excellent care and ensures the safe reception, transfer and discharge of patients, their relatives and carers
- With support from the Divisional Director of AHPs and Senior Team, provide professional leadership to the therapies and dietetics clinical staff in relation to specific professional matters such as professional competence, student placement allocation, ward rotations, workforce planning, training and personal development.
- With support from the Divisional Director of AHPs and Senior Team, be professionally and legally responsible and accountable for all aspects of professional activities working within codes of practice and professional guidelines
Planning & Organisation
- Take responsibility for the organisational management of Patient First service improvement projects or initiatives for the service, development of project plans, and delivery of aims and objectives of each individual project.
- Continuous review of skill mix and service provision requirements, across a 7 day week and implementation of any required service improvement changes.
Budgetary and Resource Management
- To manage service budgets in order to best deliver the access, activity, finance and quality targets.
- Ensure that there are strong financial management arrangements within the service and these follow CSS Divisional and Trust procedures.
- Develop and implement an annual programme of cost reduction within the service to ensure end of year financial balance. Ensure that the programme identifies ongoing cost reduction opportunities.
- Ensure that there is a proactive approach to increasing income opportunities.
- Provide routine financial monitoring information to the appropriate Divisional committees within the Division.
- To participate in the Local Delivery Plan process in identifying budgetary requirements to deliver required access, activity, finance and quality targets.
- To take responsibility for identifying and minimising areas of financial risk within the services.
- To be responsible for ensuring value for money within the services, reviewing the skill mix, balance and deployment of all types of resource.
Person Specification
Qualifications
Essential
- Degree level education
- HCPC Registration
Experience
Essential
- NHS Management experience, including experience of managing budgets, activity, staffing
Skills
Essential
- Post registration experience and Skills to masters level or experiential equivalent
- NHS clinical experience
- Transformation & Project Management skills
People Management
Essential
- Excellent people management skills Understanding of and expectation of disciplinary / capability procedures
Specific Requirements
Essential
- Proven ability to Develop & implement highly specialised programmes of care and care packages
Person Specification
Qualifications
Essential
- Degree level education
- HCPC Registration
Experience
Essential
- NHS Management experience, including experience of managing budgets, activity, staffing
Skills
Essential
- Post registration experience and Skills to masters level or experiential equivalent
- NHS clinical experience
- Transformation & Project Management skills
People Management
Essential
- Excellent people management skills Understanding of and expectation of disciplinary / capability procedures
Specific Requirements
Essential
- Proven ability to Develop & implement highly specialised programmes of care and care packages
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
