Job summary
TheNavigator will be responsible for the effective co-ordination of thePlacement Support Scheme.
The scheme isin partnership with Integrated Care Board (Sheffield Place) , taking referralsfrom Health and Social Care professionals, families and clients directly. Thescheme will provide support and assistance for patients and families who arelooking for a suitable care home placement.
The purpose ofthe Placement Support Scheme is to help individuals/family carers by providinga range of information and support, including transport and signposting toother services, in order to enable them to make informed choices about carehome and assisted living placement choices.
Main duties of the job
To meet with relevant stakeholders to discuss and promote the service
To accept and process referrals into the service from a wide range of sources
To speak with service users and their families over the telephone and in person to identify their needs and make service arrangements
To maintain regular contact with members on the scheme and ensure they have the resource and support they need
To build good relationships with care homes and referrers and maintain these
To build and constantly update a library of resources and information, relating to care home and assisted living venues and any supporting/signposting information
To undertake referrals, meet with and transport service users to care venues as agreed
Attend relevant meetings with senior managers and service commissioners as needed
Maintain appropriate records of work undertaken and produce written reports as required
Attend meetings of SCCCC as required
Ensure that all duties and functions are carried out in accordance with the organisation’s regulations and policies
Carry out other duties and relevant tasks consistent with the responsibilities of the post and the wider Good Neighbour Scheme as directed by the Good Neighbour Scheme Operational Lead
This is not a complete statement of duties and may be amended in the light of changing needs of the organisation after consultation with the postholder
About us
SCCCC has over 50 years’ experience in providing services that respond to the needs of vulnerable people in a practical and neighbourly way, complementing the care given by other service providers. SCCCC work in partnership with Sheffield Teaching Hospitals, Sheffield City Council and Sheffield Clinical Commissioning Group.
Job description
Job responsibilities
Job Title : Care Home Placement Navigator
Salary Rate : Grade 4: SCP 6-11 (£20,686 to £22,839)
Contract Type : Full time (35 hours)
Main Purpose of the Job
The Navigator will be responsible for the effective co-ordination of the Placement Support Scheme.
The scheme is in partnership with Integrated Care Board (Sheffield Place) , taking referrals from Health and Social Care professionals, families and clients directly. The scheme will provide support and assistance for patients and families who are looking for a suitable care home placement.
The purpose of the Placement Support Scheme is to help individuals/family carers by providing a range of information and support, including transport and signposting to other services, in order to enable them to make informed choices about care home and assisted living placement choices.
Duties and Responsibilities
To meet with relevant stakeholders to discuss and promote the service
To accept and process referrals into the service from a wide range of sources
To speak with service users and their families over the telephone and in person to identify their needs and make service arrangements
To maintain regular contact with members on the scheme and ensure they have the resource and support they need
To build good relationships with care homes and referrers and maintain these
To build and constantly update a library of resources and information, relating to care home and assisted living venues and any supporting/signposting information
To undertake referrals, meet with and transport service users to care venues as agreed
Attend relevant meetings with senior managers and service commissioners as needed
Maintain appropriate records of work undertaken and produce written reports as required
Attend meetings of SCCCC as required
Ensure that all duties and functions are carried out in accordance with the organisation’s regulations and policies
Carry out other duties and relevant tasks consistent with the responsibilities of the post and the wider Good Neighbour Scheme as directed by the Good Neighbour Scheme Operational Lead
This is not a complete statement of duties and may be amended in the light of changing needs of the organisation after consultation with the postholder
Accountability:
The Navigator reports to and will be supervised by the Good Neighbour Scheme Operational Lead
Relationships:
The Navigator will be expected to develop good working relationships with all members of the SCCCC staff team and help maintain a mutually supportive environment
Conditions of Service:
- The period of notice is four weeks on either side
- Holiday entitlement is 33 days (including statutory holidays) taken at mutually convenient times. The holiday year runs from 1 January to 31 December
- It is important for the postholder to have a full driving licence and access to a car. Travel expenses will be paid in line with SCCCCs current policy
- The postholder will work within the policies and procedures of Sheffield Churches Council for Community Care
Job description
Job responsibilities
Job Title : Care Home Placement Navigator
Salary Rate : Grade 4: SCP 6-11 (£20,686 to £22,839)
Contract Type : Full time (35 hours)
Main Purpose of the Job
The Navigator will be responsible for the effective co-ordination of the Placement Support Scheme.
The scheme is in partnership with Integrated Care Board (Sheffield Place) , taking referrals from Health and Social Care professionals, families and clients directly. The scheme will provide support and assistance for patients and families who are looking for a suitable care home placement.
The purpose of the Placement Support Scheme is to help individuals/family carers by providing a range of information and support, including transport and signposting to other services, in order to enable them to make informed choices about care home and assisted living placement choices.
Duties and Responsibilities
To meet with relevant stakeholders to discuss and promote the service
To accept and process referrals into the service from a wide range of sources
To speak with service users and their families over the telephone and in person to identify their needs and make service arrangements
To maintain regular contact with members on the scheme and ensure they have the resource and support they need
To build good relationships with care homes and referrers and maintain these
To build and constantly update a library of resources and information, relating to care home and assisted living venues and any supporting/signposting information
To undertake referrals, meet with and transport service users to care venues as agreed
Attend relevant meetings with senior managers and service commissioners as needed
Maintain appropriate records of work undertaken and produce written reports as required
Attend meetings of SCCCC as required
Ensure that all duties and functions are carried out in accordance with the organisation’s regulations and policies
Carry out other duties and relevant tasks consistent with the responsibilities of the post and the wider Good Neighbour Scheme as directed by the Good Neighbour Scheme Operational Lead
This is not a complete statement of duties and may be amended in the light of changing needs of the organisation after consultation with the postholder
Accountability:
The Navigator reports to and will be supervised by the Good Neighbour Scheme Operational Lead
Relationships:
The Navigator will be expected to develop good working relationships with all members of the SCCCC staff team and help maintain a mutually supportive environment
Conditions of Service:
- The period of notice is four weeks on either side
- Holiday entitlement is 33 days (including statutory holidays) taken at mutually convenient times. The holiday year runs from 1 January to 31 December
- It is important for the postholder to have a full driving licence and access to a car. Travel expenses will be paid in line with SCCCCs current policy
- The postholder will work within the policies and procedures of Sheffield Churches Council for Community Care
Person Specification
Qualifications
Essential
- 5 good GCSEs (or equivalent) including English and Maths
Desirable
- Degree level qualification
Experience
Essential
- Minimum 2 years’ experience in a relevant post or organisation
- Experience working within community engagement and volunteering environment
- Experience of contributing to a team environment
Desirable
- Understanding of the role of the Voluntary and Community Sector in the field of Health and Social Care
- Knowledge of health and safety issues
Further Training
Essential
- Evidence of recent relevant continuing professional development
Desirable
- Qualification in Community Work and/or Health and Social Care
Special Skills/Aptitudes
Essential
- Understanding of the needs of older people and their families
- Ability to work effectively with a diverse range of individuals and organisations
- Ability to communicate effectively both internally and externally to a wide variety of audiences and using a variety of methods suitable to different audiences
- A proven ability to build robust relationships with key stakeholders to deliver excellent services, programmes or projects
- Good telephone manner and the ability to deal sensitively with service users, family members and carers
- Committed and highly self- motivated
- The ability to work in a self-directed manner, and as part of a team
- Computer literacy in dealing with standard MS office packages, including spreadsheets
- Proven organisational skills and administrative ability, capable of meeting deadlines
- Ability to work under pressure
- Ability to adhere to an organisations policies, procedures and instructions
- Ability to problem solve competently
- Ability to relate well to volunteers
- Able to act with integrity and take action if ethics, values or standards are compromised
Other Factors
Essential
- Car driver/owner with daily access to a vehicle
- Willing to work outside office hours (both evenings and weekends) when necessary
- Able to evidence outstanding timekeeping and attendance
- Able to display a flexible and adaptable approach to the range of duties required
- Shares SCCCCs values and ethos, and committed to SCCCCs vision
- Level headed, non-judgmental and calm approach with a commitment to Equal Opportunities and Diversity
- A willingness to learn and a commitment to training and development
- Ability to maintain confidentiality
- Clear Enhanced DBS disclosure check
- Proactive engagement in supervision
Person Specification
Qualifications
Essential
- 5 good GCSEs (or equivalent) including English and Maths
Desirable
- Degree level qualification
Experience
Essential
- Minimum 2 years’ experience in a relevant post or organisation
- Experience working within community engagement and volunteering environment
- Experience of contributing to a team environment
Desirable
- Understanding of the role of the Voluntary and Community Sector in the field of Health and Social Care
- Knowledge of health and safety issues
Further Training
Essential
- Evidence of recent relevant continuing professional development
Desirable
- Qualification in Community Work and/or Health and Social Care
Special Skills/Aptitudes
Essential
- Understanding of the needs of older people and their families
- Ability to work effectively with a diverse range of individuals and organisations
- Ability to communicate effectively both internally and externally to a wide variety of audiences and using a variety of methods suitable to different audiences
- A proven ability to build robust relationships with key stakeholders to deliver excellent services, programmes or projects
- Good telephone manner and the ability to deal sensitively with service users, family members and carers
- Committed and highly self- motivated
- The ability to work in a self-directed manner, and as part of a team
- Computer literacy in dealing with standard MS office packages, including spreadsheets
- Proven organisational skills and administrative ability, capable of meeting deadlines
- Ability to work under pressure
- Ability to adhere to an organisations policies, procedures and instructions
- Ability to problem solve competently
- Ability to relate well to volunteers
- Able to act with integrity and take action if ethics, values or standards are compromised
Other Factors
Essential
- Car driver/owner with daily access to a vehicle
- Willing to work outside office hours (both evenings and weekends) when necessary
- Able to evidence outstanding timekeeping and attendance
- Able to display a flexible and adaptable approach to the range of duties required
- Shares SCCCCs values and ethos, and committed to SCCCCs vision
- Level headed, non-judgmental and calm approach with a commitment to Equal Opportunities and Diversity
- A willingness to learn and a commitment to training and development
- Ability to maintain confidentiality
- Clear Enhanced DBS disclosure check
- Proactive engagement in supervision
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
