Job summary

We are thrilled to share that through significant investment in our community mental health function, we able to offer opportunities to clinicians to dedicate their time working with individuals experiencing mental health crises in the community, 24-hours a day.

Our team encompasses all that is important to KMPT through provision of timely rapid response assessments and home treatment interventions to individuals requiring urgent mental health services. The Rapid response Shift Co-ordinator is an exciting new role working 24/7 receiving calls from Urgent Mental health Helpline and coordinating of Gate-keeping assessments

This is a permanent post which will have responsibility for county wide referrals

We welcome applicants with experience working with people with a wide range of mental health conditions, who are competent and confident .

Main duties of the job

  • Co-ordination of referrals from Urgent Mental Health Helpline
  • Co-ordination of Gatekeeping assessments
  • Effectively communication with Rapid Response Clinicians
  • Manage and co-ordinate lone working processes.
  • Use of Electronic patient information systems.

You should be able to work shifts including nights, bank holidays and weekends, and be able to undertake physical interventions training in order to support other teams with KMPT.

Main duties of the job

  • Co-ordination of referrals from Urgent Mental Health Helpline
  • Co-ordination of Gatekeeping assessments
  • Effectively communication with Rapid Response Clinicians
  • Manage and co-ordinate lone working processes.
  • Use of Electronic patient information systems.

You should be able to work shifts including nights, bank holidays and weekends, and be able to undertake physical interventions training in order to support other teams with KMPT.

About us

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Date posted

20 February 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£23,949 to £26,282 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

380-AC0272

Job locations

Priority House

Hermitage Lane

Maidstone

ME16 9PH

Job description

Job responsibilities

To work within the Rapid Response function receiving calls from the Urgent Mental Health Helpline and receiving referrals for Gatekeeping from professionals working in KMPT.

You will be responsible for co-ordinating referrals to the Rapid response clinicians within localities and managing their workload whilst on duty and ensuring lone working protocols are adhered to and co-ordinated.

The service is operational 24 hours per day, 7 days a week and therefore involves working unsociable hours and public holidays.

They are not expected to make clinical decisions.

Job description

Job responsibilities

To work within the Rapid Response function receiving calls from the Urgent Mental Health Helpline and receiving referrals for Gatekeeping from professionals working in KMPT.

You will be responsible for co-ordinating referrals to the Rapid response clinicians within localities and managing their workload whilst on duty and ensuring lone working protocols are adhered to and co-ordinated.

The service is operational 24 hours per day, 7 days a week and therefore involves working unsociable hours and public holidays.

They are not expected to make clinical decisions.

Person Specification

Level 3 qualification or working towards

Essential

  • Experience grade

Desirable

  • Experience grade

Ability to travel between Trust sites in a timely manner, if required.

Essential

  • Time management

Desirable

  • Time management

Qualifications

Essential

  • oLevel 3 qualification in health and social care or equivalent level of knowledge, working towards Level 4.

Desirable

  • oAn interest in working in mental health services.
Person Specification

Level 3 qualification or working towards

Essential

  • Experience grade

Desirable

  • Experience grade

Ability to travel between Trust sites in a timely manner, if required.

Essential

  • Time management

Desirable

  • Time management

Qualifications

Essential

  • oLevel 3 qualification in health and social care or equivalent level of knowledge, working towards Level 4.

Desirable

  • oAn interest in working in mental health services.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.