Job summary
The Technical Development Manager will provide technical expertise, design and guidance in developing and implementing new corporate systems to support the Trust’s Research and Development Strategy.
****PREVIOUS APPLICANTS NEED NOT APPLY***
Main duties of the job
We are looking for individuals that can utilise their technical skills to develop and improve our digital infrastructure.
Working within our digital development team you will work alongside clinical research colleagues to promote and deploy new digital platforms services and infrastructure to support the UHCW Digital and Data Driven Research Strategy.
The position of Technical Development Manager is open to an enthusiastic, highly skilled and dynamic individual who is able to ensure that research systems are appropriately designed, implemented and transitioned to a live environment effectively.
About us
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence – University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation’s core values.
Job description
Job responsibilities
The role will hold a key technical position responsible for the delivery of a portfolio of technical developments aligned to the UHCW Digital and Data Driven Research Strategies. Using your technical skills and specialist knowledge to lead on the assessment, design, implementation, and testing phases of these developments.
Where applicable the role will also be responsible for the transition of those developments into a live environment ensuring the relevant documentation and support processes are created.
You will also have strong communication skills allowing you to interface between key users and research partners to ensure that these projects meet the requirements of the Trust.
- Manage the assessment, planning and implementation of technical developments to support the Trusts overall technical roadmap.
- Lead on the development of computer systems and associated systems used for Research projects, utilising technologies from vendors such as Microsoft, VMware, Citrix, and Cisco.
- Liaise with the appropriate UHCW Users (Clinical and Administrative), and Research Partners to ensure all user requirements are captured, assessed and considered within the design and development of the work.
- Provide advice and consultancy on the procurement, implementation, and operation of Research and other computer systems.
- Work to PRINCE 2 principles, ensuring project objectives are met in accordance with quality, budget and timescales. Documenting all project work to departmental standards.
- Develop the Digital workspace by supporting the integration and developments of the Cloud environment that fit within the UHCW Digital strategy.
- Regularly engage with other Technical Development Managers, as well as the Lead Architect Infrastructure to ensure that all technical development decisions being made are not negatively impacting on other areas of development work or on the business at large.
- Provide effective technical support and fault resolution with timely feedback to users, adhering to ITIL standards and Technical SLAs.
- Produce and maintain resources for staff such as help sheets, user guides and other electronic materials as well as providing user training.
- To ensure that data security and information governance is maintained in line with security policies and other security procedures are followed, to maintain a working knowledge of potential threats and to implement counter-measures.
- Supporting the ICT, Trust departments and assigned projects and programmes in managing suppliers to ensure the business receives value for money and the service provided meets the SLAs put in place.
- Work closely with Infrastructure teams to ensure ongoing alignment towards the target architecture and technical strategy
- Give presentations of systems to users and other interested parties as required.
- Undertake the training of staff and students in the use of ICT equipment and application software, as required.
- Keep abreast of current developments, technology developments within the computer, related industries
- Adhere to change management procedures when implanting change on systems
- Ensure that all staff comply with appropriate legal, local trust policies and statutory requirements, including health and safety, accident/incident reporting incorporating responsibilities into objectives as appropriate.
- Participate in team, professional and personal development activities and promote a commitment to continuous development and improvement.
- Participate in out of hours working as required.
- Ensure that all Trust wide standards are maintained and monitored to improve the quality of total care to all who come into contact with services provided by University Hospitals Coventry and Warwickshire NHS Trust.
- Undertake other duties commensurate with this grade and nature of the post as allocated by the Manager.
- Champion internal process improvement to ensure that appropriate documentation is formulated for system configuration and operational policies using ISO:9001 QMS departmental standards.
For further details of the role please see the attached job description.
Job description
Job responsibilities
The role will hold a key technical position responsible for the delivery of a portfolio of technical developments aligned to the UHCW Digital and Data Driven Research Strategies. Using your technical skills and specialist knowledge to lead on the assessment, design, implementation, and testing phases of these developments.
Where applicable the role will also be responsible for the transition of those developments into a live environment ensuring the relevant documentation and support processes are created.
You will also have strong communication skills allowing you to interface between key users and research partners to ensure that these projects meet the requirements of the Trust.
- Manage the assessment, planning and implementation of technical developments to support the Trusts overall technical roadmap.
- Lead on the development of computer systems and associated systems used for Research projects, utilising technologies from vendors such as Microsoft, VMware, Citrix, and Cisco.
- Liaise with the appropriate UHCW Users (Clinical and Administrative), and Research Partners to ensure all user requirements are captured, assessed and considered within the design and development of the work.
- Provide advice and consultancy on the procurement, implementation, and operation of Research and other computer systems.
- Work to PRINCE 2 principles, ensuring project objectives are met in accordance with quality, budget and timescales. Documenting all project work to departmental standards.
- Develop the Digital workspace by supporting the integration and developments of the Cloud environment that fit within the UHCW Digital strategy.
- Regularly engage with other Technical Development Managers, as well as the Lead Architect Infrastructure to ensure that all technical development decisions being made are not negatively impacting on other areas of development work or on the business at large.
- Provide effective technical support and fault resolution with timely feedback to users, adhering to ITIL standards and Technical SLAs.
- Produce and maintain resources for staff such as help sheets, user guides and other electronic materials as well as providing user training.
- To ensure that data security and information governance is maintained in line with security policies and other security procedures are followed, to maintain a working knowledge of potential threats and to implement counter-measures.
- Supporting the ICT, Trust departments and assigned projects and programmes in managing suppliers to ensure the business receives value for money and the service provided meets the SLAs put in place.
- Work closely with Infrastructure teams to ensure ongoing alignment towards the target architecture and technical strategy
- Give presentations of systems to users and other interested parties as required.
- Undertake the training of staff and students in the use of ICT equipment and application software, as required.
- Keep abreast of current developments, technology developments within the computer, related industries
- Adhere to change management procedures when implanting change on systems
- Ensure that all staff comply with appropriate legal, local trust policies and statutory requirements, including health and safety, accident/incident reporting incorporating responsibilities into objectives as appropriate.
- Participate in team, professional and personal development activities and promote a commitment to continuous development and improvement.
- Participate in out of hours working as required.
- Ensure that all Trust wide standards are maintained and monitored to improve the quality of total care to all who come into contact with services provided by University Hospitals Coventry and Warwickshire NHS Trust.
- Undertake other duties commensurate with this grade and nature of the post as allocated by the Manager.
- Champion internal process improvement to ensure that appropriate documentation is formulated for system configuration and operational policies using ISO:9001 QMS departmental standards.
For further details of the role please see the attached job description.
Person Specification
Qualifications/Training
Essential
Desirable
Experience
Essential
Desirable
Knowledge
Essential
Desirable
Skills & Abilities
Essential
Desirable
Person Specification
Qualifications/Training
Essential
Desirable
Experience
Essential
Desirable
Knowledge
Essential
Desirable
Skills & Abilities
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .
