Service Transition Analyst (hybrid working)

The location for this role Swansea and the classification is Hybrid. This entails 3 days collaborating with colleagues in the office, and 2 days working from home each week.

In order to be considered for this role you should have a good mix of the following:

  • Excellent communication skills. The ability to communicate with both technical and senior management staff
  • Good Understanding of Service Transition methodology and the Service Value Chain
  • Previous Experience within Service Transition. Change and Release experience will also be advantageous
  • Demonstrated ability to coordinate cross-functional work teams towards task completion
  • Experience with reporting, utilising the Microsoft Office product suite and ITSM tooling
  • About the job

    The Service Transition Analyst supports the end-to-end Service Transition process within the business. Supporting the life cycle this will include scheduling, coordinating, and management of Service Acceptance Reviews across the enterprise for multiple applications across various portfolios. The Service Transition Analyst will work directly with colleagues across IT and Business Change to ensure a joined up approach to Service Transition across the estate.

    What you’ll get in return:

  • 25 days holiday
  • Discretionary bonus scheme
  • Employee assistance programme
  • Annual holiday buy (up to 3 extra days)
  • Salary sacrifice benefits
  • Annual benefits reviews
  • Professional qualifications and study support
  • Please apply either by using the link provided or by emailing your CV direct to me. Alternatively, you can call for more information on the number shown below.

    Easton Haines Consultancy is a specialist recruitment business for the IT industry. No terminology in the advertisement is intended to discriminate against any of the protected characteristics that fall under the Equality Act . For the purposes of the Conduct Regulations , when advertising permanent vacancies, we are acting as an Employment Agency, and when advertising temporary or contract vacancies we are acting as an Employment business.

    Please note that, unfortunately, due to the high level of applications, we are only able to respond to those candidates whose CVs match the job requirements.

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