We are seeking an IT Services and Contract Manager to join an internal IT team to manager and deliver a wide range of services to our clients including Supplier Management, Asset Management, Financial Management, Risk and Assurance and a breadth of Service Transition activities.
Key Responsibilities:
- Overall management and day to day responsibility for all IT Contracts, ensuring contracts are renewed, retired and new products/services procured as required. Ensuring this is done on time and to agreed budgets.
- Management of a team ensuring all team members complete tasks given to them, drive continuous improvement within the team and adding value to the team and department.
- Promote the team and management of IT products across the company, ensuring the link between Product Owners and IT Suppliers is maintained and value for money is achieved.
- Develop and maintain relationships with vendors, suppliers and consumers of our IT products and services.
Knowledge, skills and experience needed:
Essential:
- Strong Leadership and Commercial skills, with a focus on IT products and services.
- Contract Management experience.
- IT knowledge with a focus on Cloud Products and Management of IT suppliers.
- Ability to interact with key stakeholders within the business.
- Experience of managing and leading a team.
Desirable:
- Financial Management experience, dealing with suppliers and work within allocated budget.
- IT qualification or equivalent. ITIL, Agile, Contract Management as examples.
What we expect from our people:
- Ability to communicate clearly and professionally at all levels (verbal and written formats) whilst showing respect for others.
- General knowledge and experience of business IT systems, such as MS Office, and a willingness to develop your knowledge.
- Ability to organise and prioritise your time and your own workload to achieve your goals and objectives within the expected timeframes.
- Positively work with your colleagues to share knowledge and support each other to achieve common goals and service delivery.
Help to create a respectful, inclusive workplace.