Job summary

Patient Safety Partner

  • Are you a service user of Cheshire and Wirral Partnership NHS Foundation Trust’s services or do you live within one of our communities ?
  • Would you like to have a voice in how your services are designed and delivered in your area?
  • Do you have an interest in making services safer for patients ?

We are looking for:

  • People with a genuine interest in improving patient safety and promoting a positive patient experience of health services in their local community.
  • People from all ethnicities including minority groups, those from BAME and people who have learning disabilities, sensory impairments who would like to be involved. You will be fully supported with your needs to enable you to contribute fully to this role.
  • People who want to help others and feel that the service user/patients’ voice should be valued by those providing health and care services to our community.

As part of the NHS Patient Safety Strategy (2019), we are looking to recruit 4 Patient Safety Partners who will be vital to taking patient safety improvement initiatives forward. You will have the opportunity to work on team projects both within inpatient areas and in the community as well as representing the ‘patients’ voice’ at senior meetings with the support from the Lead Patient Safety Specialist.

Main duties of the job

  • Attendance at senior trust meetings (you will always be supported) including the safety and quality committee meeting where safety information is discussed.
  • Given a voice to ensure that the service user’s perspective is heard and considered
  • Participation in a supportive online forum to discuss your progress with patient safety initiatives you are involved with along with your fellow Patient Safety Partners.
  • Opportunities to share ideas to improve the experiences of service users, and support to take these ideas forward
  • To be ‘part of the team’ working with health professionals in the community and on inpatient areas to improve patient safety eg. contributing to the design and content of patient information online and via leaflets; introducing new ways of working; helping to change patient environments to make them safer and a better experience for service users
  • Involvement with CWP Education in the design and development of staff patient safety training
  • Participation in the new National Patient Safety Incident Response Framework (PSIRF) that is being implemented within CWP. Providing patient insights to enable maximum learning for staff will make you a valued part of this work.

About us

CWP provides health and care services for local people, including mental health, learning disability, community physical health and all-age disability care – including the provision of three GP surgeries.

Our aim is to help people to be the best they can be, adopting a compassionate, person-centred approach to everything we do. We were recently rated as Outstanding for Caring by the Care Quality Commission with a Good rating overall.

We have been recognised by the Health Service Journal as one of the top places to work in the health service for the last two years running. CWP also scored the highest in the north west (among mental health, learning disability and community Trusts) for staff “recommending CWP as a place to work” in the NHS Staff Survey 2020.

We have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton and Liverpool – and provide specialist services for the North West as a whole.

Apply now to join our skilled and friendly teams and help us to deliver our vision to improve health and wellbeing by providing high quality care. We offer a variety of roles at all levels.

CWP are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences. We are proud to be a Disability Confident employer.

We welcome applications from people who have direct experience of accessing our services.

Date posted

21 February 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£25 to £50 a session £25.00 for half day and £50.00 for full day sessions

Contract

Honorary

Working pattern

Flexible working

Reference number

373-CSS0776-A RR

Job locations

Redesmere, Countess of Chester Health Park

Liverpool Road

Chester

CH2 1BQ

Job description

Job responsibilities

Please download a copy of the job description for full details.

Recruitment selection processes are based on competence (see Person specification) and values.

CWP recruits people that can demonstrate the Trusts Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment , which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trusts Values and Behaviours which are the 6 Cs Communication, Competence, Courage, Care, Compassion and Commitment. A Guide to completing your application form can be accessed on the right side of this page under the job description.

The Supporting Information Section in your application should therefore reflect your understanding of the Trusts Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.

If your disability meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme? Please also inform the team if you have any special support needs to be considered as part of the interview and selection processes.

We offer a guaranteed interview scheme for our Armed Forces community. Please answer YES to the question in the application form.

All new clinical support staff will be required to have completed or working towards the Care Certificate (CWP In-house 2 day training to be completed within 6 months of start date).

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment.You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

CWP encourages and supports all staff to become vaccinated against COVID-19.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on 01244 393100.

Good luck with your application. We hope to welcome you to Team CWP very soon.

It is likely to be an evolving role so it may be necessary to amend the job description in the future. CWP will ensure the consultation and agreement of PSPs is sought before any amendments are finalised.

Job description

Job responsibilities

Please download a copy of the job description for full details.

Recruitment selection processes are based on competence (see Person specification) and values.

CWP recruits people that can demonstrate the Trusts Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment , which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trusts Values and Behaviours which are the 6 Cs Communication, Competence, Courage, Care, Compassion and Commitment. A Guide to completing your application form can be accessed on the right side of this page under the job description.

The Supporting Information Section in your application should therefore reflect your understanding of the Trusts Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.

If your disability meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme? Please also inform the team if you have any special support needs to be considered as part of the interview and selection processes.

We offer a guaranteed interview scheme for our Armed Forces community. Please answer YES to the question in the application form.

All new clinical support staff will be required to have completed or working towards the Care Certificate (CWP In-house 2 day training to be completed within 6 months of start date).

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment.You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

CWP encourages and supports all staff to become vaccinated against COVID-19.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on 01244 393100.

Good luck with your application. We hope to welcome you to Team CWP very soon.

It is likely to be an evolving role so it may be necessary to amend the job description in the future. CWP will ensure the consultation and agreement of PSPs is sought before any amendments are finalised.

Person Specification

Skills and Experience

Essential

  • Understanding of and broad interest in patient safety
  • Ability to communicate well in writing and read comprehensive reports
  • Ability to understand and evaluate a range of information and evidence
  • Confidence to communicate well verbally with senior leaders about strategic issues, as an advocate for patient safety.
  • Ability to provide a patient, carer or lay perspective and to put forward views on behalf of the wider community/ groups of patients (not only your own opinion).
  • Experience of championing health improvements; able to be a critical friend
  • Experience of working in partnership with healthcare organisations or programmes
  • Sound judgement and the ability to be objective
  • Personal integrity and commitment to openness, inclusiveness and high standards
Person Specification

Skills and Experience

Essential

  • Understanding of and broad interest in patient safety
  • Ability to communicate well in writing and read comprehensive reports
  • Ability to understand and evaluate a range of information and evidence
  • Confidence to communicate well verbally with senior leaders about strategic issues, as an advocate for patient safety.
  • Ability to provide a patient, carer or lay perspective and to put forward views on behalf of the wider community/ groups of patients (not only your own opinion).
  • Experience of championing health improvements; able to be a critical friend
  • Experience of working in partnership with healthcare organisations or programmes
  • Sound judgement and the ability to be objective
  • Personal integrity and commitment to openness, inclusiveness and high standards

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .