Job summary
Location: Diabetes & Endocrinology Department, Bradford Royal Infirmary Hospital
and Diabetes Office at Horton Park Centre, Bradford
Hours: Full time – 37.5 hours per week
Monday – Friday (working hours between 08.00 – 18.00hrs)
Most attractive aspect of the Post:
An exciting opportunity has arisen to join the Bradford Teaching Hospitals Foundation Trust Diabetes Service. Based with the Diabetes Specialist Nursing teams working at the Bradford Royal Infirmary Hospital site and across the Bradford area, you will play a vital role in providing administrative and secretarial support for the dynamic and evolving specialist diabetes service.
Main duties of the job
The post holder will provide comprehensive administrative and clerical support to the Diabetes Specialist Nursing team, using own initiative and judgement to prioritise the administrative workload ensuring all matters are dealt with in a timely manner, including the processing of referrals .
The post holder will communicate effectively with patients, staff, and other Health Care Professionals, ensuring information is dealt with in a confidential/professional manner and calls/messages are forwarded to an appropriate staff member in a timely manner.
The post holder will plan and co-ordinate educational events for both patients and Health Care professionals for the Diabetes Nursing team, ensuring preparation of resources.
It is expected that the job holder will contribute to the development of efficient and lean administration processes to promote efficient patient centred services.
About us
At Bradford Teaching Hospitals we’re passionate about providing outstanding care for the people of the Bradford district and communities across the North of England. We’re keen to meet people interested in sharing our passion and helping us continue to deliver the highest quality of care to our patients.
We’re a renowned teaching hospital trust at the forefront of research, education and development, with a state-of-the-art simulation and skills training centre on site.
In short, we can help you lift your career to the next level. We’ve received huge investment to improve patient care which means we have truly world-class facilities including a brand new neonatal suite, state-of-the-art intensive care unit, a newly refurbished A&E department, new children’s unit and a welcoming, modern atrium and reception area for staff and visitors.
Job description
Job responsibilities
Essential requirements for the post:
General office experience and working experience / knowledge of different computer systems
Excellent organisational / communication skills
GCSE level or equivalent including English and Maths at grade C or above
Informal Enquiries to:
Alison Graham (Lead Nurse for Diabetes) Tel: 01274 277452
Julie Tate Administration Team Lead – Tel: 01274 277452
We can offer staff gymnasiums on both hospital sites, final salary pension scheme including life assurance cover and advice on childcare.
Closing Date: 06.03.23 (Please note this may change depending on response)
Job description
Job responsibilities
Essential requirements for the post:
General office experience and working experience / knowledge of different computer systems
Excellent organisational / communication skills
GCSE level or equivalent including English and Maths at grade C or above
Informal Enquiries to:
Alison Graham (Lead Nurse for Diabetes) Tel: 01274 277452
Julie Tate Administration Team Lead – Tel: 01274 277452
We can offer staff gymnasiums on both hospital sites, final salary pension scheme including life assurance cover and advice on childcare.
Closing Date: 06.03.23 (Please note this may change depending on response)
Person Specification
Experience
Essential
- Previous general office experience to include arranging appointments and venues, diary management, general administration duties, touch typing/audio typing, answering telephone, filing, photocopying and scanning
- Working experience/knowledge of computers, spreadsheets, data input, word processing, databases and patient administration systems
- Experience of working in a team, responding to competing demands
- Experience of working to tight deadlines and ability to prioritise
Desirable
- Experience of working in an NHS environment
Skills
Essential
- Excellent written and verbal communication skills including spelling and grammar
- Proven organisational and administrative skills and ability to prioritise in order to meet deadlines and respond to unexpected or change in demands
- Microsoft Office computer skills e.g. Word, Excel, PowerPoint, Outlook etc.
- Ability to work on own initiative
- Ability to work on own initiative
- Ability to interpret written procedures
- Excellent interpersonal skills
- Able to work without direct supervision
Desirable
- Patient administration system skills eg. SystemOne; EPR
Knowledge
Essential
- Understanding of Information Governance and Confidentiality
- Understanding of equality and diversity issues and how this affects patients, visitors and staff
- Understanding of what the NHS Constitution means to you, and your responsibilities to the public, patients and colleagues
Qualifications
Essential
- GCSE level or equivalent including English and Maths at grade C or above Level 3 vocational qualification or equivalent
- An appropriate speed and accuracy of typing is required for this role and this will be assessed at interview
Other requirements
Essential
- Able to demonstrate a commitment and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs
Person Specification
Experience
Essential
- Previous general office experience to include arranging appointments and venues, diary management, general administration duties, touch typing/audio typing, answering telephone, filing, photocopying and scanning
- Working experience/knowledge of computers, spreadsheets, data input, word processing, databases and patient administration systems
- Experience of working in a team, responding to competing demands
- Experience of working to tight deadlines and ability to prioritise
Desirable
- Experience of working in an NHS environment
Skills
Essential
- Excellent written and verbal communication skills including spelling and grammar
- Proven organisational and administrative skills and ability to prioritise in order to meet deadlines and respond to unexpected or change in demands
- Microsoft Office computer skills e.g. Word, Excel, PowerPoint, Outlook etc.
- Ability to work on own initiative
- Ability to work on own initiative
- Ability to interpret written procedures
- Excellent interpersonal skills
- Able to work without direct supervision
Desirable
- Patient administration system skills eg. SystemOne; EPR
Knowledge
Essential
- Understanding of Information Governance and Confidentiality
- Understanding of equality and diversity issues and how this affects patients, visitors and staff
- Understanding of what the NHS Constitution means to you, and your responsibilities to the public, patients and colleagues
Qualifications
Essential
- GCSE level or equivalent including English and Maths at grade C or above Level 3 vocational qualification or equivalent
- An appropriate speed and accuracy of typing is required for this role and this will be assessed at interview
Other requirements
Essential
- Able to demonstrate a commitment and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .
