Job summary
The trust is looking for a outgoing individual who can work either as part of a team or on there own initiate to join the reception staff at our main base Willerby Hill.
Good organisational and communication skills are essential to the successful candidate to be able to liaise with a multi-disciplinary team and ensure excellent standards are achieved.
This is a part-time post working 8am till 1pm every weekday that would also require you to cover holidays, sickness etc when required.
To provide administrative support and reception duties and contribute to the planning and development of the department as a member of the team.
To support the Office coordinator with the introduction of new agile working spaces using the trusts software to oversea office space bookings.
Main duties of the job
- Good organisational and planning skills, using own initiative
- Excellent team player and ability to work on own using initiative
- Ability to prioritise and process information according to urgency
- Experiencing in managing and maintaining office systems
- Excellent customer care skills
- Excellent communication skills when dealing with patients, staff, visitors and outside agencies
- Able to deal with stressful situations with vulnerable patients, ex service users, members of the public who self-present
- Good listening skills
About us
We are an award winning and CQC rated good, health and social care Trust that delivers care to communities in Hull, East Yorkshire, Scarborough and Ryedale and Whitby. We deliver safe, effective and integrated health services that improve the physical, mental and social health and wellbeing of our patients and service users.
To find out more about our wide range of services including mental health, learning disabilities, children and young people service, Forensic, Community and Primary Care visit our website humber.nhs.uk/Services
You will join our team of over 3600 colleagues that work together across our wide geography and specialties to change lives every day. We’re extremely proud of our Trust community and we know you can expect to receive a warm welcome and all the support you’ll need from your new team to get you started.
We are a forward thinking and dynamic Trust with a real commitment to staff development to ensure the delivery of high quality, person-centred and compassionate care to patients. We value our staff and invest in them to ensure they have the right skills and competencies to deliver outstanding care.
We Trust recognises the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.
Job description
Job responsibilities
Please see attached Job Description and person specification for the main roles and responsibilities of the role.
Job description
Job responsibilities
Please see attached Job Description and person specification for the main roles and responsibilities of the role.
Person Specification
Qualifications
Essential
- GCSEs/O levels English and Maths
- Standard keyboard skills e.g. RSA2, ECDL OR demonstrable experience within an administration field at standard level
Knowledge
Essential
- To have some knowledge of office procedures, clerical/reception work.
Desirable
- Knowledge of a range of work procedures and practices
Experience
Essential
Desirable
- Knowledge of NHS Trust IT systems e.g.ESR, Shared Space as appropriate to work area
- Demonstrable experience of practice and procedures relevant to the area of work
Personal Attributes
Essential
- Able to demonstrate inter-personal communication skills
- Able to plan and prioritise effectively and work within defined deadlines
Person Specification
Qualifications
Essential
- GCSEs/O levels English and Maths
- Standard keyboard skills e.g. RSA2, ECDL OR demonstrable experience within an administration field at standard level
Knowledge
Essential
- To have some knowledge of office procedures, clerical/reception work.
Desirable
- Knowledge of a range of work procedures and practices
Experience
Essential
Desirable
- Knowledge of NHS Trust IT systems e.g.ESR, Shared Space as appropriate to work area
- Demonstrable experience of practice and procedures relevant to the area of work
Personal Attributes
Essential
- Able to demonstrate inter-personal communication skills
- Able to plan and prioritise effectively and work within defined deadlines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .
