Being in hospital can be an unexpected , confusing and frightening time for patients and their family and friends. As the face they see most on the wards, our Healthcare Support Workers play a crucial role in helping our patients’ time in hospital be as stress free and comfortable as possible.
We have a number of fantastic opportunities, across both our Scarborough and Bridlington Hospitals, for caring and compassionate individuals to join our friendly team. There has never been a more meaningful time to work within healthcare sector, so let us help you embark upon a new and rewarding career.
Main duties of the job
You will work closely with the registered nurses and other clinical staff, supporting their work to get our patients well enough to safely return home.
Experience of working in a health care setting is not essential as full training will be given. We really appreciate just how daunting starting a new career is, especially in a field you may have not worked in before. This is why we will provide you with a comprehensive training programme and will help you gain your Care Certificate.
What we ask from you is a willingness to work as part of the team and a desire to make a difference for our patients.
We offer a range of benefits to support our staff including:
- Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- 27 days holiday rising to 33 days (depending on NHS Trust service)
- A variety of different types of paid and unpaid leave covering emergency and planned leave
- Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
- NHS Car Lease scheme and Cycle to Work scheme
- An extensive range of learning and development opportunities
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust’s dedicated Staff Benefits pages.
13 February 2023
Agenda for change
£20,270 to £21,318 a year per annum/pro rata
Scarborough & Bridlington Hospitals
A full description of the role is available in the attachment: job description.
Find out more about the role by watching the following video:
York and Scarborough Teaching Hospitals NHS Foundation Trust Healthcare support worker recruitment – YouTube
Interviews will be held at Scarborough Hospital on 3rd and 10th March 2023
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks – including our Race Equality, LGBTQ+, Disability and Carers Networks – to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: firstname.lastname@example.org.
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE – Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
COVID-19 Vaccination Requirements
Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else.
Education, Qualifications and Training
- Basic literacy/ numeracy skills preferably gained through secondary school education
- Willingness to undertake training
- NVQ/ QCF Level 2 in a health related subject
Knowledge and Experience
- Detailed understanding of the role of a HCSW
- Awareness of what is important to a patient
- Experience in a care setting
Skills and attributes
- Good command of written and verbal English
- Able to communicate well with patients and other members of staff (face to face and over the phone)
- Have the courage to challenge & question appropriately
- Understanding of how to work as part of a team
Aptitude and personal qualities
- Have the ability to cope with emotionally stressful situations