Job summary
The Integrated Discharge Service are seeking an enthusiastic and motivated Administrator to work within the team.
The post holder will provide administrative support to a team of health and social care staff based at Manchester University NHS Foundation Trust – Oxford Road site .
You must have previous administration experience, excellent attention to detail and strong interpersonal skills.
You will be willing to adapt to change and learn new skills, having a good knowledge of general admin and clerical procedures together with strong organisational skills, whilst delivering high quality support for participants and the service.
This is a full time position.
This post will initially be based at Manchester Royal Infirmary working within the integrated discharge service, though the postholder will be required to support other MCR community services in the new community hub in Gorton.
Main duties of the job
- Responsible for the day-to-day management of the discharge service administration
- Liaison with internal and external departments or organisations.
- Respond and action requests via email/telephone and face to face.
- Data entry and retrieval from databases/core clinical systems.
- To devise and maintain office systems.
- To collate data for performance reporting as required Responsible for the secure storage of all Trust records gathered or used as part of this role
About us
MFT is England’s largest NHS Trust with a turnover of £2.5bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.
We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we’ve launched in September 2022.
We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Job description
Job responsibilities
DUTIES AND RESPONSIBILITIES
Planning and organisational tasks/duties
To use a variety of software packages such as Microsoft Word, Outlook, Powerpoint, Excel, Access etc to produce correspondence and maintain presentations, records, spreadsheets and databases.
To devise and maintain office systems.
To maintain and update websites and internal databases.
To collate data for performance reporting as required.
To attend meetings, taking minutes and keeping notes.
Patient/client user related tasks/duties
Arrange appointments as and when required including meetings and patient visits, managing electronic and EMISS diaries and sending out letters as required.
Bring to the attention of the service clinicians any investigations or results that are pending and require action following transcription of clinical correspondence.
Deal with telephone communications and type letters with a potentially distressing or emotional content.
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the NHS England website where you can also find out more about how to access the vaccination.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Job description
Job responsibilities
DUTIES AND RESPONSIBILITIES
Planning and organisational tasks/duties
To use a variety of software packages such as Microsoft Word, Outlook, Powerpoint, Excel, Access etc to produce correspondence and maintain presentations, records, spreadsheets and databases.
To devise and maintain office systems.
To maintain and update websites and internal databases.
To collate data for performance reporting as required.
To attend meetings, taking minutes and keeping notes.
Patient/client user related tasks/duties
Arrange appointments as and when required including meetings and patient visits, managing electronic and EMISS diaries and sending out letters as required.
Bring to the attention of the service clinicians any investigations or results that are pending and require action following transcription of clinical correspondence.
Deal with telephone communications and type letters with a potentially distressing or emotional content.
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the NHS England website where you can also find out more about how to access the vaccination.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Person Specification
Qualifications
Essential
Knowledge
Essential
- oKnowledge of a full range of administration procedures and their application to improve service efficiency and effectiveness.
- oAbility to communicate in a clear & concise manner.
- oAbility to multi-task and prioritise own workload.
- oExperience of working within tight time scales and to deadlines.
Person Specification
Qualifications
Essential
Knowledge
Essential
- oKnowledge of a full range of administration procedures and their application to improve service efficiency and effectiveness.
- oAbility to communicate in a clear & concise manner.
- oAbility to multi-task and prioritise own workload.
- oExperience of working within tight time scales and to deadlines.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .
