Recovery Outreach Worker – Temp – London Borough of Kensington & Chelsea

We are recruiting for a Recovery Outreach Worker within a charity which provides a culturally skilled mental health day service specifically for African Caribbean and Arabic Speaking adults. Positions only open to Candidates from African or Caribbean origin

This service provides mental health support for African and Caribbean clients, aged over 18, who have a severe and/or enduring mental health needs and living in Westminster and the Royal Borough of Kensington and Chelsea.

The main responsibility for this role is to deliver community based, person-centred and holistic support to service users with the overall aim of preventing hospital admissions and facilitating earlier discharge, promoting recovery, social inclusion and helping service users to maximise their independence and wellbeing, access to employment, training, and other mainstream activities.

Key Responsibilities

  • To provide support to service users at all stages of the pathway. Interventions would include:
  • To visit service users for support sessions in their homes or appropriate community locations.
  • To be responsible for the support and well-being of a group of key service users allocated from across the team using holistic, person-centred support planning with SMART targets and using the recovery approach to enable them to increase independence, maintain their accommodation and enjoy a good quality of life.
  • To devise effective interventions for service users who are ‘hard to engage’.
  • To enable the service users to access medical services and the local community mainstream services.
  • To ensure that allocated service users have a needs & risk assessment and SMART support plan, which are reviewed at agreed frequencies.
  • To minimise unplanned and emergency hospital admissions for mental health relapse.
  • To provide practical support – finances, housing, appointments.
  • Advocacy to enable access to and equitable treatment by services.
  • To assist the Outreach Team Leader to develop strong working partnerships with local providers particularly within universal and mental health service settings.
  • Involvement with hospital discharge planning/post discharge support.
  • To liaise effectively with other agencies involved in the support of service users where appropriate.
  • To provide information and advice on benefits, housing, and welfare issues to service users
  • To Be Successful:

  • Experience of working with people requiring support related to mental ill health and complex needs.
  • Experience of delivering support to people within a community/outreach setting
  • Ability to support service users to achieve their goals and aspirations.
  • Excellent knowledge of issues related to signs, symptoms, behavior, and treatments of mental illness; ability to assess service users declining mental health and take appropriate action.
  • Knowledge of health and safety relevant to the role including lone working within a community setting.
  • Knowledge of key working, person centered support planning systems and the recovery approach.
  • An understanding of equality and diversity and how it applies to the job role and the importance of promoting service users’ rights, privacy dignity and choice.
  • Knowledge of welfare benefits entitlements appropriate to the user group.
  • Knowledge and understanding of safeguarding issues and ability to address them appropriately.