Multitask Recruitment Solutions are looking for a Customer Service Advisor for our client based in Blackburn.

It is a temporary to permanent position for the right candidate.
Day shift: 8am-5pm Monday – Friday, immediate start available.


  • Deal with all parties in a polite, courteous and ordered manner.
  • Handle all telephone communication
  • Handle queries from Retail Partners, Insurance Companies, Cleaning Companies and third parties.
  • Process Retail Partner response paperwork.
  • Ensure all relevant paperwork is placed in the correct claim file.
  • Handle complaints within Financial Services Authority guidelines
  • In addition to the duties listed, the post holder is required to perform any other reasonable duties assigned to them by a Director/ Senior Manager/ Team Leader.
Qualifications / experience requirements:
  • Good verbal communication skills
  • Good understanding of PC and IT
  • Customer service skills / previous call centre experience
Multitask Recruitment Solutions is committed to equal opportunities for everyone, basing decisions solely on suitability for the job.
By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy which can be found on our website.

Whilst we make every effort to respond to all applications individually, due to high volumes, this is not always viable.