About the Role
We are currently looking for a Front of House Assistant to complement the existing dynamic and motivated team on reception. As this position is Front of House you will need a good understanding of customer service and an ability to be calm when faced with day to day challenges of a busy reception area. As a Front of House Assistant you are likely to be the first person our members and guests see on arrival at that club and as such you must be able to exhibit a warm and friendly welcome.
As part of our service requirement you will be expected to work shifts that will include evenings and weekends, you may also be required to assist in the cafe bar area during busy periods.
We are looking for someone with excellent customer service skills, the ability to stay calm in a pressured situation within a busy department, strong interpersonal skills, good time management and a friendly approachable manner.
About the Company
Working for the Bannatyne Group is more than just a job. Here at Bannatyne we are dedicated to well-being and are always seeking energetic, personable people to join our teams. We aim to provide a positive, welcoming and inclusive culture with plenty of team support and growth opportunities.
We offer a great range of Company benefits including FREE membership to our premium Health Clubs and discounted products and services.
Rewards & benefits include:-
FREE membership to our premium Health Clubs
50% discount in our cafe bar (including on-site Starbucks & Grenade products)
30% discount on spa treatments and 20% discount on products
Up to 50% discounted overnight stays at any of the Bannatyne Hotels
Access to our benefits hub including high street and entertainment saving vouchers
Refer a friend incentive scheme
Employee Assistance Programme (Free 24hr personal support service)
Committed to investing in our people, we also offer opportunities for advancement and career progression, providing every employee a platform to be the best they can be.