Our Supervisors have a special talent for amazing our Customers!

Supervisor – Permanent – Full Time

We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it and our Store Supervisors are the people who bring that product knowledge to life! 

Youll be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. Youll also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills. 

Your Background

You’ll have retail or customer service experience, but what really sets you apart is your ability to sell. You’ll have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features. You’ll also be ambitious. Being a Store Supervisor is a stepping stone into your first management role – and with our coaching, training and support, you can develop quickly.

Skills Required

?Customer-first approach? INTEREST IN JEWELLERY / WATCHES?A Love of Conversation?Customer Service ExperienceKey HoldingCash HandlingHandling customer queries ?Coaching & Supporting Colleagues

Your rewards

We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.

What is also really amazing about Signet are the career development opportunities. If youve got potential, well help you fulfil it. Weve got the training and development programmes in place to really help you make the most of your talent!

Be part of something special!

Signet is the name behind H.Samuel and Ernest Jones so altogether, we have 350 UK stores selling some of the most fashionable and exclusive watch and jewelery brands on the High Street. But thats not all. We also have stores in the US, Republic of Ireland and the Channel Islands. In fact, were the largest speciality retail jeweler in the world, by sales. Just imagine where your retail career could take you.

Signet Jewelers (H.Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.  We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.

Your place in our world

Assistant Manager / Store ManagerSupervisor – Ernest Jones – Permanent – Full TimeShare