we are currently recruiting for an experienced IT Server Engineer to work for Lincolnshire Police at their headquarters in Nettleham.

This will be a permanent position working Monday to Friday 37 hours a week.

PLEASE NOTE DUE TO POLICE VETTING CRITERIA YOU MUST HAVE RESIDED WITHIN THE UK CONTINUOUSLY FOR AT LEAST 5 YEARS.

JOB PURPOSE AND SCOPE

The role of Server Engineer will have many responsibilities within the IT Department, ensuring that the Lincolnshire Police Force is maintaining high availability of systems, security standards and adhering to national security expectations, principles, policies and procedures.

The Server Engineer will be responsible for the design, implementation, configuration and on-going management and maintenance of all server and storage technologies. Server Engineers will work within a team of Server Engineers in a 3rd line capacity alongside other separate 3rd line support teams such as Network and Security Specialists to ensure that security standards are met and enforced where necessary and systems are inducted into a standardised monitoring platform with appropriate monitoring and alerting metrics.

The position holder will work closely with our Information Management Unit and Security Specialists to ensure security best practises are being adhered to within the server estate and implement remediation plans off the back of IT Health check reports.

The role will be responsible for maintaining service availability through the proactive use of various monitoring and alerting systems, such as SolarWinds. Server Engineers will diagnose faults and provide 3rd line support on IT issues raised through the IT Service Desk and will need to communicate resolutions to all levels of staff, recognising where service improvements can be made through trend analysis.

The position holder will demonstrate the force values at all times. All staff involved in carrying out functions in this role will do so in accordance with the principles of the Code of Ethics. The aim of the Code of Ethics is to support each member of the policing profession to deliver the highest professional standards in their service to the public.

CORE WORK AREAS:

  • Provide third line response to IT incidents, service requests and problems, undertake fixes where possible

  • Perform all aspects of administrating, operating, managing and maintaining the hybrid server and storage technologies and estate to ensure availability to all users.

  • Plan, design, produce, and maintain documentation to support the development of an effective infrastructure.

  • Ensure the data contained within the IT systems is kept secure and to the correct authorised personnel through various mechanisms including effective patch management, updating of firmware and operating systems, appropriate segregation and access control.

  • Participate in solutions options analysis and product selection during the development of new and enhanced systems within the domain, using technical knowledge to aid the implementation of projects and requirement

  • Monitor traffic performance and quality of service provided by the systems and their constituent hardware, software, transmission services and support functions, identifying where issues may arise

  • Provides out of hours assistance to users and colleagues by participating in the IT out of hours on call service

  • Maintain a detailed knowledge of current practice in own area of expertise

    • Requirements

  • An industry accreditation such as MSITP/MCSE/MCSA

  • Degree or equivalent qualification from a technology discipline

  • Experience with implementing and supporting Microsoft Azure and Microsoft cloud infrastructure

  • Experience of virtualisation technologies and platforms e.g., RDS, Citrix, VMware, VXrail

  • Experience of achieving and maintaining compliance standards

  • Experience of working within an ITIL Framework

  • Experience of ISO

  • Skills relevant to managing cloud workloads and underlying technologies

  • Ability to understand/contribute to business strategy and develop and implement architecture models

  • Strong influencing skills, and the ability to develop strong working relationships at all levels.

  • Installation of software packages via a variety of tools e.g., SCCM/Active Directory/InTune

  • Good analytical skills for problem solving

  • Demonstrated skills and knowledge of Network topologies relating to WAN/LAN including TCPIP, Ethernet etc

  • The ability to function within a team of Server Engineers but also undertake tasks and responsibilities alone when required

  • Knowledge of Microsoft Active Directory inc. Security and Distribution Groups, Sites & Services, Organisation Units and Group Policy

  • Detailed knowledge of the areas of responsibility e.g. Server, Storage, Virtualisation products and environments

  • Knowledge of server architectures including Microsoft Server, DNS, DHCP, RAID, NFS,

  • Knowledge of HP Server and 3PAR storage products

  • Ability to identify and share best practice and/or resources

  • Experience of negotiating with suppliers and managing relationships

  • Experience of working in a 3rd Line role, supporting and assisting internal end users of IT systems with technical issues

  • Demonstrates a flexible / adaptable approach to working practices and hours

  • The ability to develop strong working relationships at all levels

  • Manage, motivate and develop personal skills to ensure operational efficiencies

  • Full UK driving licence

  • Achieve suitable security clearance

    • Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.