What you’ll do

  • Develop and establish your sales pipeline with customers – from lead through to delivery and deliver sales in line with KPIs 
  • Manage orders in progress and supervise order processing
  • Continue planning and targeting of the acquisition of new customers
  • Recording customer satisfaction and initiative best measures 
  • Attend our own consumer marketing events to spread the word of electric vehicles and how we can help! (virtual and non virtual depending on restrictions)
  • Provide excellent customer service both through the sales process and also in after-sales customer care 
  • Work with the wider teams to iterate propositions and materials for the consumer market
  • Strategically build your pipeline working with the team to create strong relationships both internally within departments and externally with our customers both on a consumer and business level

    • What you’ll need

  • Proven track record of excellent customer experience 
  • Either previous sales experience within a consultative environment or a strong passion for Electric Vehicles / Energy and decarbonisation 
  • Excellent listening skills when dealing in B2C roles and great communication 
  • A genuine passion for going above and beyond for customers
  • An ability to show a completer finisher mentality and an understanding of processes as a whole being able to see the why behind each section of the business and how that creates the entire vision 
  • A start up / entrepreneurial mind-set being able to adjust to change and keep up with a fast moving business 
  • A constant focus on improving and developing personally and within a business
  • Ideally if you have experience within fleet, leasing or selling a salary sacrifice product – this is a bonus!

    • Why else you’ll love it here

  • Octopus Energy is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about!
  • What do you get? Click here
  • Wondering what the salary for this role is?  Just ask us! On a call with one of our recruiters it’s something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don’t advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn’t apply to Octopus – what’s more important to us is finding the right octofit!

    • If this sounds like you then we’d love to hear from you. Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we’re looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.