Job summary

The post holder will provide basic administrative support and assist in the effective and efficient running of the Administration suite. They will work under general supervision to provide support to the Practice Team. They perform general administration duties as assigned.

Main duties of the job

– Receive, sort and distribute mail.

Establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.

File/scan patient records and correspondence in patient medical records.

Receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.

To maintain the computer clinic system in an accurate and secure manner.

Photocopy patient notes, print out scanned letters and forward to Solicitors working within the practice protocols and policies.

Ensure all emails are dealt with accordingly & are promptly taken to the relevant department.

Ensure all letters are franked and ready for posting. Take franked mail to post office prior to 4.30pm each evening.

In liaison with the clerk responsible, maintain adequate supplies of office stationery in order to perform your secretarial duties.

Demonstrate knowledge of operation of modern office equipment

At the start of the day when first to arrive, make all necessary preparations to receive patients.

When last to leave at the end of the day, ensure that the admin area is totally secured, computers logged off.

Undertake any other additional duties appropriate to the post as requested by the Partners or Management.

About us

Based in the centre of Bacup, Lancashire, we are a large GP training practice with a list size of 14,800 + patients.

For more information on the practice, please visit our website at:

www.irwellmedicalpractice.nhs.uk

Date posted

19 December 2022

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A2660-22-6141

Job locations

Irwell Mill

Rochdale Road

Bacup

Lancashire

OL13 9NR

Job description

Job responsibilities

Agood standard of education

ComputerLiterate

Evidenceof working as part of a team

Workingclerical experience

Understandingand knowledge of basic IT packages

Abilityto learn and apply policies and procedures

Understandingof equal opportunity and diversity issues

Experienceof use of a medical software package

E-mailand internet use

Microsoftpower point, excel and publisher

Generalcomputer skills

Pleasant,helpful and effective telephone manner

Excellentinterpersonal, verbal and written communication skills

Timemanagement and ability to prioritise workload

Abilityto work unsupervised and as part of a team

Awarenessand maintenance of confidentiality

Professionalapproach to appearance and conduct

Enthusiastic

Abilityto maintain records and files

Abilityto operate modern office equipment

Job description

Job responsibilities

Agood standard of education

ComputerLiterate

Evidenceof working as part of a team

Workingclerical experience

Understandingand knowledge of basic IT packages

Abilityto learn and apply policies and procedures

Understandingof equal opportunity and diversity issues

Experienceof use of a medical software package

E-mailand internet use

Microsoftpower point, excel and publisher

Generalcomputer skills

Pleasant,helpful and effective telephone manner

Excellentinterpersonal, verbal and written communication skills

Timemanagement and ability to prioritise workload

Abilityto work unsupervised and as part of a team

Awarenessand maintenance of confidentiality

Professionalapproach to appearance and conduct

Enthusiastic

Abilityto maintain records and files

Abilityto operate modern office equipment

Person Specification

Experience

Essential

  • Evidence of working as part of a team

Desirable

  • Working clerical experience

Qualifications

Essential

  • A good standard of education
  • Computer literate

Desirable

  • Recognised typing qualification or equivalent (e.g. RSA)
  • ECDL or equivalent

Knowledge & Skills

Essential

  • Understanding and knowledge of basic IT packages
  • Ability to learn and apply policies and procedures
  • Understanding of equal opportunity and diversity issues
  • Excellent communication skills

Desirable

  • E-mail and internet usage
  • Ability to maintain records and files
  • Ability to operate modern office equipment
Person Specification

Experience

Essential

  • Evidence of working as part of a team

Desirable

  • Working clerical experience

Qualifications

Essential

  • A good standard of education
  • Computer literate

Desirable

  • Recognised typing qualification or equivalent (e.g. RSA)
  • ECDL or equivalent

Knowledge & Skills

Essential

  • Understanding and knowledge of basic IT packages
  • Ability to learn and apply policies and procedures
  • Understanding of equal opportunity and diversity issues
  • Excellent communication skills

Desirable

  • E-mail and internet usage
  • Ability to maintain records and files
  • Ability to operate modern office equipment

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Apply For This Job

You can apply for this Office Junior job in South Tyneside, England, UK externally via the button below.

Apply for this job externally