Data Manager Job Vacancy in South Tyneside, England, UK

Job description

Job responsibilities

1. To provide the information base required for service plans and development, in conjunction with Commissioners and relevant partner agencies, and to contribute to those plans as required.
2. To oversee and participate in revised referral receipt, tracking and monitoring systems.
3. To participate in development of up to date and accurate information for referrers, commissioners, service users and the public.
4. To analyse and interpret complex performance information from within the Service and, where appropriate, across partner agencies and to use the information to help develop performance in key service areas.
5. To be responsible for the development and implementation of quality assurance procedures.
6. To oversee the Services use of Trust data management systems and other relevant systems.
7. To regularly review the accuracy of data held by the Service. This will include undertaking regular data quality checks and completing data cleaning, amending internal systems to ensure that this takes place.
8. To produce statistical and management information reports. This will include monthly, quarterly and annual data returns for local and external use, and other monitoring reports as required.
9. To identify trends in Service data and provide an analysis of the data for presentation to a wide ranging audience.
10. To undertake appropriate training and self-development to obtain skills and competencies in line with the post.
11. To ensure the Service meets the requirements of Data Protection and Freedom of Information legislation.
12. To ensure confidentiality is maintained in all matters relating to clients and their records.
13. To undertake such other duties commensurate with the grade, as may reasonably be required.
14. To carry out all duties with regard to the Trusts Equal Opportunities Policy and to participate in the development of services to meet the needs of Lambeths diverse community ensuring the continuing appraisal of anti-discriminatory policies and procedures.
15. To maintain regular and positive contact with various staff across the Trust.

2) SERVICE REQUIREMENTS:

(a) To provide cover for colleagues, as required, within Croydon CAMHS sites.

(b) To provide ad hoc reception cover, as required, within Croydon CAMHS sites.

(c) To attend, and actively participate in, administration team meetings to assist in the implementation and continual review of systems to ensure good practice.

(d) May be required to be trained as nominated Fire Warden, First Aider and/or Health and Safety Champion.

(e) To work with the nominated Patient and Public Involvement (PPI) lead to manage the user feedback system and analyse results to inform the future development of the service.

(f) May be required to work outside of core hours, in line with service need.

3) PERSONAL DEVELOPMENT:

(a) To participate in development and training identified through the appraisal and supervision process.

(b) To attend and participate in all identified mandatory training.

4) OTHER:

(a) To ensure all duties are carried out in line with Trust policy.

(b) To carry out other duties appropriate to the grade as required.

(c) To keep up to date with relevant Trust policies and developments within the NHS, e.g. Business Continuity Plans, Care Quality Commission etc.

See full JD and Person Specification

Person Specification

Qualifications

Essential

• Relevant degree or professional qualification or equivalent experience
• Evidence of continuous professional development
• GCSEs or equivalent in English Language A-C, Maths A-C

Experience

Essential

• High level of competency in the use of Microsoft Excel and Formulas
• High level of other Microsoft packages
• Experience in the development, maintenance and analysis of electronic data collection systems
• Excellent communication skills both verbal and written
• Experience in an office environment supporting senior management
• Ability to work under pressure and in potentially stressful situations
• To be an effective communicator, calm and approachable, self-motivated, enthusiastic and have a high standard of personal performance
• Effective time management skills
• Ability to work on own initiative

Desirable

• Experience of working in the NHS, ideally within a mental health environment; hospital or community clinic or Social Care environment

Knowledge/Skills

Essential

• Proficient use of Microsoft Outlook, Word, Excel and PowerPoint
• Proven experience of office systems and procedures
• Knowledge of database systems and how to create them with an appropriate level of experience
• Awareness of Data Protection and Confidentiality
• Understanding of Racial Awareness and Diversity

Desirable

• NHS in house systems and databases

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .