Job summary
Are you looking for a new role for 2023? We have an exciting opportunity for a Project Administrator to provide development and support for the Advanced Practice Directorate. You will be working within the Advanced Practice team that expands across Mid and South Essex and you will be able to work alongside the Integrated Care Board administration teams. The post is full time, however, part time working and job shares will be considered. Flexibility can be provided around the working day pattern and the role is hybrid working across the MSE locality and include home-based working.
The vision of the Mid and South Essex Integrated Care Board is to build a sustainable, caring, integrated health and social care workforce. The aim is to put more of our talented and committed clinical and care professionals forward to be able to influence how our communities are served. It is vital that we continuously look at ways in transforming our services to meet the needs of individuals, families, and carers. Come and be apart of this new way of working and make a difference to how our population health needs are met in Mid and South Essex.
Main duties of the job
You will be responsible for providing high-level corporate, administrative and secretarial services to the Senior Head of Advanced Practice Directorate and Advanced Practice Leads for the MSE systempartners as required. This will include the scheduling and re-arranging of diaries, forums, publicevents, workshops, training programmes and conferences, and ensuring all the necessary practicalarrangements are in place for events.
You should be educated to NVQ level 3 in Business Administration or have equivalent level of experience and training, knowledge and experience equivalent to diploma level. You should have substantial experience of working in a senior administration/secretarial environment, intermediate knowledge of Excel and high level of knowledge in other Microsoft packages including Outlook, Word, and PowerPoint.
You will need to effectively communicate with senior workforce members within MSE partnerorganisations, and wider health care bodies, including acting as a first point of contact in the AdvancedPractice Directorate for enquiries.
Working with other members of the wider administrative team to provide support to other Senior Managers as required as part of the ICB Administrative support team, your role may include audio typing, compilation of spreadsheets and reports, attending meetings, and supervising less experienced team members.
You must be an excellent communicator, professional and be flexible to meet changeable deadlines.
About us
Mid and SouthEssex ICB is a statutory organisation responsible for the planning and deliveryof local health and care services, across Mid and South Essex and is part ofthe wider integrated care system. Integrated Care Systems (ICSs) arepartnerships of health and care organisations that come together to plan anddeliver joined up services and to improve the health of people who live andwork in their area. The headquarters forthe organisation is Phoenix Court, Basildon, but there is a hybrid model ofworking, which includes working across Mid and South Essex and home working.
We are passionate about creating an inclusive workplace that promotesand values diversity. We know through experience that the differentideas, perspectives and backgrounds create a stronger and more creative workenvironment that delivers better patient outcomes. We welcome applicationsirrespective of peoples age, disability, sex, gender, identity and genderexpression, race or ethnicity, religion or belief, sexual orientation or otherpersonal circumstances. We have policies and procedures in place to ensure thatall applicants are treated fairly and consistently at every stage of therecruitment process, including the consideration of reasonable adjustment forpeople who have a disability.
Unfortunately, the organisation does not have a Sponsorship licence.
Job description
Job responsibilities
ROLE PURPOSE / SUMMARY
The Mid and South Essex Integrated Care System will comprise the Integrated Care Board (ICB), which is the statutory body for the NHS, and the Integrated Care Partnership (ICP), which is a committee of the ICB, and brings together key health, care, community and voluntary sector organisations across the area.
The ICS has a bold ambition to deliver improved outcomes for our 1.2m population through our four Alliances, and we are placing clinical and professional leadership and the voice of our residents at the heart of realizing this ambition.
The vision of the Mid & South Essex Integrated Care System is to build a sustainable, caring, integrated health and social care workforce. The aim is to put more of our talented and committed clinical and care professionals forward to be able to influence how our communities are served. Advanced Practitioners are vital for looking at ways in transforming our services to meet the needs of individuals, families, and carers.
MSE are developing an Advanced Practice Directorate, working with Health Education England and along with the MSE Partners to provide a clear vision on advanced level practice, ensuring there are adequate opportunities, support and leadership structures in place for advanced practitioners, MSE organisations, and their respective health services.
The Project Administrator will support the effective delivery of workforce transformation programmes relating to advanced practice, providing a high-quality administrative support to the Advanced Practice Directorate. Working closely with the ICS Advanced Practice Lead, the post holder will assist in various projects across the system.
COMPETENCY BASED KEY DELIVERABLES
- The post holder will be responsible for providing high-level corporate, administrative and secretarial services to the ICS Advanced Practice Lead.
- Responsible for the development and maintenance of administrative processes related to ongoing projects.
- Effectively communicate with senior workforce members within MSE partner organisations, and wider health care bodies, including acting as a first point of contact in the Advanced Practice Directorate for enquiries.
- Assist in prioritising their workload/daily activities to ensure deadlines are met.
- Provide project and administrative support to the ICS Advanced Practice Lead and team as required. This will include the scheduling and re-arranging of diaries, forums, public events, workshops, training programmes and conferences and ensuring all the necessary practical arrangements are in place for events.
- Compilation of complex agendas, and the taking and transcribing of formal minutes and the circulation of documents.
- Work with other members of the wider administrative team to provide support to other Senior Managers as required as part of the Integrated Care System Administrative support team. This may include audio typing, compilation of spreadsheets, compilation of reports or attending meetings.
- In the absence of the ICS Advanced Practice Lead, be responsible for identifying high priority requests which need to be passed to other Senior Manager for urgent action. Signpost enquiries to other staff where possible.
- Responsible for decisions made during the course of duties, seeking guidance and escalating issues where appropriate.
- Assist with the delivery of project plans and workstreams, as directed by line manager and raising any issues with delivery to line manager.
- Required to supervise less experienced team members and demonstrate how to perform tasks within the remit of their role.
- Undertake specific research/information gathering to support programmes and produce timely reports and analysis as required.
Job description
Job responsibilities
ROLE PURPOSE / SUMMARY
The Mid and South Essex Integrated Care System will comprise the Integrated Care Board (ICB), which is the statutory body for the NHS, and the Integrated Care Partnership (ICP), which is a committee of the ICB, and brings together key health, care, community and voluntary sector organisations across the area.
The ICS has a bold ambition to deliver improved outcomes for our 1.2m population through our four Alliances, and we are placing clinical and professional leadership and the voice of our residents at the heart of realizing this ambition.
The vision of the Mid & South Essex Integrated Care System is to build a sustainable, caring, integrated health and social care workforce. The aim is to put more of our talented and committed clinical and care professionals forward to be able to influence how our communities are served. Advanced Practitioners are vital for looking at ways in transforming our services to meet the needs of individuals, families, and carers.
MSE are developing an Advanced Practice Directorate, working with Health Education England and along with the MSE Partners to provide a clear vision on advanced level practice, ensuring there are adequate opportunities, support and leadership structures in place for advanced practitioners, MSE organisations, and their respective health services.
The Project Administrator will support the effective delivery of workforce transformation programmes relating to advanced practice, providing a high-quality administrative support to the Advanced Practice Directorate. Working closely with the ICS Advanced Practice Lead, the post holder will assist in various projects across the system.
COMPETENCY BASED KEY DELIVERABLES
- The post holder will be responsible for providing high-level corporate, administrative and secretarial services to the ICS Advanced Practice Lead.
- Responsible for the development and maintenance of administrative processes related to ongoing projects.
- Effectively communicate with senior workforce members within MSE partner organisations, and wider health care bodies, including acting as a first point of contact in the Advanced Practice Directorate for enquiries.
- Assist in prioritising their workload/daily activities to ensure deadlines are met.
- Provide project and administrative support to the ICS Advanced Practice Lead and team as required. This will include the scheduling and re-arranging of diaries, forums, public events, workshops, training programmes and conferences and ensuring all the necessary practical arrangements are in place for events.
- Compilation of complex agendas, and the taking and transcribing of formal minutes and the circulation of documents.
- Work with other members of the wider administrative team to provide support to other Senior Managers as required as part of the Integrated Care System Administrative support team. This may include audio typing, compilation of spreadsheets, compilation of reports or attending meetings.
- In the absence of the ICS Advanced Practice Lead, be responsible for identifying high priority requests which need to be passed to other Senior Manager for urgent action. Signpost enquiries to other staff where possible.
- Responsible for decisions made during the course of duties, seeking guidance and escalating issues where appropriate.
- Assist with the delivery of project plans and workstreams, as directed by line manager and raising any issues with delivery to line manager.
- Required to supervise less experienced team members and demonstrate how to perform tasks within the remit of their role.
- Undertake specific research/information gathering to support programmes and produce timely reports and analysis as required.
Person Specification
Qualifications
Essential
- NVQ Level 3 in Business Administration (or equivalent experience) plus additional specialist training, knowledge and experience, equivalent to diploma level
Desirable
- Evidence of continuing personal development
- ECDL or similar qualification
Experience
Essential
- Substantial experience of working in a senior administration/secretarial environment
- Experience of working in a service focused environment
- Experience of arranging meetings, preparing agendas and transcribing minutes of meetings
- Experience of providing administrative and project support and developing and implementing administrative systems
Desirable
- Experience of working in the NHS/public body
- Experience of updating/developing policies/practices and systems in own area of work
Partnership Working/ Leadership/ Management
Essential
- Experience of dealing and engaging with a wide variety of stakeholders
- To contribute to defined plans that have been devised in collaboration with partners
- Take personal responsibility for positively contributing to a safe and inclusive culture as well as understanding how best to raise any concerns around leadership and management
- Understands the principles of equality, diversity and inclusion and applies these throughout their work
- Challenges within remit of the role and escalates appropriately where these principles are at risk of not being upheld
- Professional and approachable manner
- Good communicator, with ability to liaise with colleagues at all levels
- Flexible and adaptable to meet deadlines
- Ability to work as part of a team or independently
- Ability to plan workload considering conflicting priorities and deadlines
Desirable
- Demonstrate understanding of the NHS People Promise and ICB Values and actively supports in day-to-day activities
Knowledge/ Understanding
Essential
- Knowledge of Excel to an intermediate level and a high level of knowledge in all other Microsoft packages including Outlook, Word and PowerPoint
Desirable
- Understanding of the current issues impacting on the NHS
Skills
Essential
- Good communications skills using a range of methods e.g. written and verbal
- Advanced IT skills in Microsoft applications including Word, Excel, PowerPoint and Outlook
- Advanced Keyboarding Skills with minute taking, audio typing/digital dictation skills
- Attention to detail
- Prioritisation and organisation skills
- Able to analyse data from databases to present summary results and/or draw conclusions
Other
Essential
- Personal qualities of honesty and integrity
- Possess a positive attitude
- Requirement to spend substantial amounts of time inputting at a keyboard or reviewing computer information via the VDU
- Ability to travel to attend meetings and attend for work at several locations, including home, for the purpose of hybrid working
Person Specification
Qualifications
Essential
- NVQ Level 3 in Business Administration (or equivalent experience) plus additional specialist training, knowledge and experience, equivalent to diploma level
Desirable
- Evidence of continuing personal development
- ECDL or similar qualification
Experience
Essential
- Substantial experience of working in a senior administration/secretarial environment
- Experience of working in a service focused environment
- Experience of arranging meetings, preparing agendas and transcribing minutes of meetings
- Experience of providing administrative and project support and developing and implementing administrative systems
Desirable
- Experience of working in the NHS/public body
- Experience of updating/developing policies/practices and systems in own area of work
Partnership Working/ Leadership/ Management
Essential
- Experience of dealing and engaging with a wide variety of stakeholders
- To contribute to defined plans that have been devised in collaboration with partners
- Take personal responsibility for positively contributing to a safe and inclusive culture as well as understanding how best to raise any concerns around leadership and management
- Understands the principles of equality, diversity and inclusion and applies these throughout their work
- Challenges within remit of the role and escalates appropriately where these principles are at risk of not being upheld
- Professional and approachable manner
- Good communicator, with ability to liaise with colleagues at all levels
- Flexible and adaptable to meet deadlines
- Ability to work as part of a team or independently
- Ability to plan workload considering conflicting priorities and deadlines
Desirable
- Demonstrate understanding of the NHS People Promise and ICB Values and actively supports in day-to-day activities
Knowledge/ Understanding
Essential
- Knowledge of Excel to an intermediate level and a high level of knowledge in all other Microsoft packages including Outlook, Word and PowerPoint
Desirable
- Understanding of the current issues impacting on the NHS
Skills
Essential
- Good communications skills using a range of methods e.g. written and verbal
- Advanced IT skills in Microsoft applications including Word, Excel, PowerPoint and Outlook
- Advanced Keyboarding Skills with minute taking, audio typing/digital dictation skills
- Attention to detail
- Prioritisation and organisation skills
- Able to analyse data from databases to present summary results and/or draw conclusions
Other
Essential
- Personal qualities of honesty and integrity
- Possess a positive attitude
- Requirement to spend substantial amounts of time inputting at a keyboard or reviewing computer information via the VDU
- Ability to travel to attend meetings and attend for work at several locations, including home, for the purpose of hybrid working
