Night Auditor – Monmouthshire

Job Number 22200417
Job Category Finance & Accounting
Location Delta Hotels St. Pierre Country Club, St Pierre Park, Chepstow, Wales, United Kingdom
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

First impressions are everything. And you’ll set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-out experience, you’ll make sure they leave us happy too. 

What you’ll be doing

Process guest check-ins, assigning rooms and activating room keys

Co-ordinate with Housekeeping to track readiness of rooms for check-in and report any guest concerns

Answer, respond to and process all guest calls, messages, questions or concerns

Give guests information and directions regarding property and local areas of interest

Process check-outs and resolving any disputed charges

Process payments and room charges

Confirm reservations and cancellations, running daily reports on the number of arrivals and departures 

What we’re looking for

A warm, people-oriented demeanor

A team-first attitude 

Positive outlook and outgoing personality

Flexibility, problem-solving skills and multi-tasking ability

The ability to stand, sit or walk for extended periods of time across a work shift 

This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required. Prior to employment, we’ll ask you to complete safety training and certification.

We offer our associates;

  • Competitive pay for every hour worked plus potential gratuities
  • Meals on duty
  • Leisure membership at the hotel
  • Global hotel room discounts for Marriott and it’s brands
  • Worldwide food and drink discounts
  • Complimentary uniform
  • Inclusive car parking
  • You’re welcomed here

    When you work with us, you’ll get to entertain and meet people from all over the world as you build your experience. Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, we’ll make sure you feel right at home.

    St Pierre Delta by Marriott Hotel & Country Club offers its associates a competitive salary, gym membership, staff meals, car parking, and generous global hotel and product discounts for you, your friends and family. This four star hotel has a focus on culinary excellence and provides staff with extensive, ongoing training and development. Marriott International is the worlds’ largest hotel company and provides associates with exciting long term career opportunities.

    Ideally placed in Chepstow, South Wales close to the M48, St Pierre is a picturesque location with two fantastic golf courses where no two days are the same. With an exciting blend of guests , our hotel is a great place to develop your skills, supporting weddings, prolific golf events, sports teams, extensive leisure facilities and great dining at our hotel’s two outlets. 

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    With our diverse portfolio of locations, you’ll find Delta Hotels in world-renowned cities and prestigious resorts across Canada. Delta Hotels is a Marriott International brand and offers you the opportunity to find the hospitality job and career journey that’s right for you. With more than 1100 managed properties and 19 brands you’ll find Marriott International in your neighborhood and in more than 74 countries across the globe. Find Your World at Delta Hotels.