Are you an IT Support Analyst looking to join a fast-growing business working with the latest and greatest technologies?

We are a leading technology provider & consultancy serving the financial services sector across London and the US and are looking to grow our highly capable London based Technical Support Team, these roles are due to the growth of our business and team members moving up into more senior positions!

The Role

Our engineers thrive in a culture of self-development, technical curiosity and delivering exceptional service. We believe in taking our staff on a journey with us through their careers, nurturing talent and encouraging new ideas. Our engineers are the backbone of our service delivery, being the first port of call dealing with service requests and incidents.

You will be client’s first point of contact, responding to incidents and where appropriate escalating to the relevant teams. Along with fielding help-desk requests, you will be the face of the company when visiting client offices to provide support and installing client equipment as well as supporting the back end systems. This position requires a high level of professionalism while performing daily support tasks as required.

Strong technical skills in as many of the following areas as possible:

  • Windows AD
  • Virtual Desktops
  • VMWare
  • Cisco Networking
  • PowerShell Scripting
  • SQL Server
  • Cyber Security
  • Ability to work independently and efficiently to meet deadlines.
  • Ability to assess and prioritise work in a fast paced environment.
  • Ability to function at a high level under pressure or with short deadlines.
  • Self-motivated, detail-oriented and organised.
  • Excellent communication (oral and written), interpersonal, organisational, and presentation skills.
  • Ability to spec, order and build out hardware for clients.
  • Location – City of London
  • Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: