As a Customer Services Advisor, you will find a variety of different tasks to complete daily. These will include, but are not limited to:
To be successful in this role you will have good team-working skills, with the ability to respond professionally to customer and client enquiries. We are seeking someone with excellent interpersonal, oral and written communication skills, who is self-motivated with a problem-solving approach.
You will be taking a high number of inbound calls and will be working in a fast-paced call centre environment. You will need to have the ability to respond positively to changing workloads and priorities, with a willingness to undertake varied responsibilities. The successful candidate will be a competent user of Microsoft Office (e.g. Outlook, Word and Excel, Microsoft Teams) with strong IT skills and an ability to learn new systems. You will have the ability to prioritise tasks, work well under pressure and manage your workload, with a high attention to detail
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.