Job summary

Improving Access Services provide extended hours NHS medical appointments at a number of GP surgeries across Brighton and Hove.

We are a not-for profit, social enterprise, membership organisation. Our members are local GPs, practice managers, practice nurses and our own staff.

We are hiring Phlebotomists ideally currently working in primary care in Brighton and Hove to provide extended hours appointments for our service.

Our opening times are:

Monday Friday 18:30 20:30

Saturday and Sunday 09:00 12:30

Benefits of working with us:

  • Longer appointments better patient experience

  • Extra time during induction period, plus 20min block at start for logging on/getting settled

  • On site support from GPs/ANPs/Nurses

  • ICE access

  • Regular opportunities to give us feedback, improvements to the service

  • Learning from incidents and complaints is shared to aid development

  • Main duties of the job

    Adult venepuncture and good communication skills are essential for this role as we are looking for people to participate fully in our clinical team.

    You will:

  • Run phlebotomy clinics in extended access hours alongside our teams of HCAs, nurses, ANPs and GPs, ensuring the highest standard of care for all registered and out of area patients.

  • Demonstrate safe clinical decision-making within your scope of practice and provide expert care in the management of patients.

  • Work collaboratively with all members of the team to meet the needs of patients and support service objectives, policies and procedures.

  • Work within national and local policies and procedures

  • About us

    Our Purpose: Care Unbound. To create more possibilities for care in every moment.

    Here is a not-for-profit social enterprise we work with and for the NHS, reinvesting surplus generated by our work into creating better services. We started in 2008 and have specialised in creating public sector partnerships to deliver primary and community health services.

    Our members are local GPs, Practice Managers, Practice Nurses and our own staff.

    We believe in enabling people to take control of their health care journeys we help to change the way health and wellbeing services work so care can focus on what matters to individuals.

    We work to ensure that our culture is one that allows everyone to come to work as their whole selves. For most of us, work takes up a big part of our day. We want to ensure that its enjoyable and speaks to us on a level deeper than just getting the job done.

    Date posted

    01 November 2022

    Pay scheme

    Other

    Salary

    £12.50 an hour

    Contract

    Bank

    Working pattern

    Flexible working

    Reference number

    B0339-22-0698

    Job locations

    4th Floor

    177 Preston Road

    Brighton

    East Sussex

    BN1 6AG

    Job description

    Job responsibilities

    PRINCIPLE DUTIES & RESPONSIBLITIES

  • Ensuring that the patient is as comfortable and relaxed as possible and confirming their agreement to the collection of a blood sample

  • Collection of sample(s) of blood in accordance with training and procedures

  • Ensuring samples are stored in appropriate containers

  • Accurate, legible labelling of all samples to confirm patient identity

  • Checking patient identification against GP/nurse request and confirming with patient.

  • Recording collection of blood sample in patient record in accordance with service procedure

  • Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion

  • Ensuring that anomalies are reported to a senior member of staff

  • Notifying the GP/nurse of any significant patient issues

  • Liaising with and assisting members of the administrative team

  • Complying with infection prevention and control policies and procedures

  • Participating in service audits as directed by the clinical lead

  • Participating in service initiatives to enhance service delivery and patient care

  • Supporting and participating in shared learning within the service

  • Immediately reporting any risks, incidents or complaints to the on-call delivery team or the clinical leads as appropriate

  • Fulfilling safeguarding role for adults and children per national guidance

  • Job description

    Job responsibilities

    PRINCIPLE DUTIES & RESPONSIBLITIES

  • Ensuring that the patient is as comfortable and relaxed as possible and confirming their agreement to the collection of a blood sample

  • Collection of sample(s) of blood in accordance with training and procedures

  • Ensuring samples are stored in appropriate containers

  • Accurate, legible labelling of all samples to confirm patient identity

  • Checking patient identification against GP/nurse request and confirming with patient.

  • Recording collection of blood sample in patient record in accordance with service procedure

  • Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion

  • Ensuring that anomalies are reported to a senior member of staff

  • Notifying the GP/nurse of any significant patient issues

  • Liaising with and assisting members of the administrative team

  • Complying with infection prevention and control policies and procedures

  • Participating in service audits as directed by the clinical lead

  • Participating in service initiatives to enhance service delivery and patient care

  • Supporting and participating in shared learning within the service

  • Immediately reporting any risks, incidents or complaints to the on-call delivery team or the clinical leads as appropriate

  • Fulfilling safeguarding role for adults and children per national guidance

  • Person Specification

    Qualifications

    Essential

  • Training and assessment in venepuncture/phlebotomy
  • Desirable

  • Current General Practice experience
  • Other Requirements

    Essential

  • Able to show understanding of issues relating to equal opportunities
  • Desirable

  • Ability to travel between healthcare sites as appropriate to job role
  • To be able and willing to work flexible hours depending on the needs of the service
  • Personal Qualities

    Essential

  • Excellent interpersonal and communication skills.
  • Team working skills.
  • Ability to handle difficult people and conflict, respecting the views and opinions of others.
  • Experience

    Essential

  • Ability to provide quality patient care, responsive to needs.
  • PC literate
  • Understanding of TPP SystemOne or EMIS computer system and read code usage in general practice.
  • Ability to work in a multi-disciplinary environment.
  • Desirable

  • Knowledge of current primary care organisational policy and national legislation.
  • Person Specification

    Qualifications

    Essential

  • Training and assessment in venepuncture/phlebotomy
  • Desirable

  • Current General Practice experience
  • Other Requirements

    Essential

  • Able to show understanding of issues relating to equal opportunities
  • Desirable

  • Ability to travel between healthcare sites as appropriate to job role
  • To be able and willing to work flexible hours depending on the needs of the service
  • Personal Qualities

    Essential

  • Excellent interpersonal and communication skills.
  • Team working skills.
  • Ability to handle difficult people and conflict, respecting the views and opinions of others.
  • Experience

    Essential

  • Ability to provide quality patient care, responsive to needs.
  • PC literate
  • Understanding of TPP SystemOne or EMIS computer system and read code usage in general practice.
  • Ability to work in a multi-disciplinary environment.
  • Desirable

  • Knowledge of current primary care organisational policy and national legislation.
  • Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Additional information

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.