Job overview

This is an exciting opportunity to work for an organisation with clear vision to take forward our mutli Professional Services within the renal department.

The Renal Department includes 2 main wards and 4 satellite dialysis units and one within the Lister Hospital estates and are the regional hub for the surrounding areas.

The department is multi-disciplinary and involves every aspect of a patient’s journey with a clearly defined management and nursing structure.

Candidates from all disciplines are welcome to apply for this management role.

Main duties of the job

Responsible for the operational management of the psychological, dietetic and social work service for the department of renal medicine, a regional service that sits within the unplanned division

Provide visible, inclusive and approachable leadership for the individual specialist teams (psychological, dietetic and social work), patients and families in the renal service.

You will inspire and motivate others, enabling the individual specialist teams to have the skills, authority, and autonomy they need to continuously improve the services, patient safety and experience.

Monitor activity related to their service area, ensuring that the key performance indicators, including improving quality and experience of care, increasing productivity and efficiency in line with best practice standards are met

Working for our organisation

At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6, or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

  • The Lister Hospital, Stevenage
  • New Queen Elizabeth II (New QEII), Welwyn Garden City
  • Hertford County, Hertford
  • Mount Vernon Cancer Centre (MVCC), Northwood
  • We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda

    Detailed job description and main responsibilities

    In the paragraphs above you have read an overview about the role we would like to offer and general information about main duties of the post holder.

    Please see attached job description which describes in full details the duties, responsibilities and reporting relationships of the advertising role.

    Person specification


    Essential criteria

  • Relevant clinical qualification to first degree level or equivalent
  • Post graduate qualification at masters level, or evidence of equivalent experience as expert practitioner relevant to post
  • Current HCPC registration or equivalent appropriate professional body
  • Management training and development/qualification
  • Desirable criteria

  • Completion of leadership training and development
  • Previous Experience

    Essential criteria

  • Can demonstrate significant experience within clinical/professional practice, where you will have worked at a highly specialist level in the areas to be led (renal), and/or have demonstrable transferable skills
  • Evidence of continuous professional and managerial development
  • Can demonstrate experience of service development and/or research that has led to measurable service and/or quality outcomes
  • Can demonstrate experience of developing and implementing policies, procedure and/or clinical practice guidelines
  • Can demonstrate evidence of managing a team
  • Experience of resource management including finance and budget
  • Can demonstrate experience of evaluating, managing and delivering on key performance indicators to ensure productivity, efficiency, and a positive patient experience in line with best practice standards and financial targets
  • Can demonstrate knowledge and experience of workforce planning, design and service review that leads to measurable service improvements/quality
  • Desirable criteria

  • Experience of working within the NHS
  • Ability to disseminate research and service evaluations through presentations and reports
  • Knowledge

    Essential criteria

  • Aware of evolving healthcare agenda within the NHS
  • Knowledge and awareness of local, national or international issues through critical appraisal of current evidence and practice guidelines
  • Skills & Abilities

    Essential criteria

  • Able to work on own initiative/autonomously and can demonstrate effective prioritisation and management of workload
  • Able to motivate and lead others and manage change
  • Can demonstrate exceptional time management and organisational skills, ensuring the efficient and productive use of available resource
  • Can demonstrate exceptional communication skills, preventing the escalation of problems and complaints, facilitating a constructive and positive outcome
  • Able to develop a MDT team based approach to problem solving and decision making
  • Able to reflect and critically appraise own practice
  • Can demonstrate excellent oral and written communication skills (English language)
  • Demonstrates knowledge and understanding of clinical governance and is proactive in the understanding of risk management, health and safety
  • Is committed to working in ways that demonstrate Trust values
  • Able to use a range of information technology software
  • Other Requirements

    Essential criteria

  • Commitment to equal opportunities and anti- discriminatory practice or behaviour
  • Eligible to live and work in the UK
  • Is adaptable and able to work in a variety of locations across a large geographical area
  • Holds a full UK driving license and has access to a vehicle for business purposes (unless you have a disability as defined by the Equity Act )
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