• Anywhere
  • Great working environment with amazing training program
  • Entry level role with in-house recruitment
  • About Our Client

    One of the UK’s leading providers of insurance and legal services are currently recruiting in there customer advisor department. They offer outsource claims solutions partnering with insurers, brokers and MGA’s. There one of the leading in the field with many officers located around the UK, with an expanding team. They offer “professionalism, teamwork, quality and respect” to each and one of there employee’s.

    Job Description

    Utilising effective questioning techniques and/or investigations you will accurately assess liability offering customers the benefits of client supply chain for losses sustained as well as legal representation as required. You will also deal with general customer claims enquiries.

    The Successful Applicant

  • Previous experience working within a telephone-based customer service/contact centre environment
  • Professional approach
  • Outstanding communication and customer service skills
  • Strong written, oral and interpersonal skills
  • An ability to work using own initiative within boundaries
  • An ability to in work in a fast-paced environment
  • An ability to work effectively with people across a wide range of levels and responsibilities
  • Good IT/Keyboard skills
  • Attention to detail
  • Good team working skills
  • What’s on Offer

  • 30 days holiday per annum inclusive of bank holidays or day in lieu where applicable
  • 2 x Volunteering days to support charitable initiatives
  • Matched Giving – up to £250 matched for personal charity fund-raising for a registered charity
  • Medicash cash plan – claim back dental / physio / optical appointments
  • My Medicash App – including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and well-being tools
  • Discounts and cash back on travel and shopping through Medicash extras
  • Life Assurance Scheme (4 x salary)
  • Pension scheme
  • Active network of Well-being Champions – providing mental health support
  • Training and development opportunities
  • Funded social events to connect with your colleagues
  • Dress for your day policy