Job description
Service Advisor – Blackburn
Our client, a very well established dealer group with a fantastic reputation, is looking to recruit an experienced Service Advisor
This role is offered on a Permanent basis on a 42 hour per week contract including Saturday mornings on a rota with a very competitive starting salary of up to £28, and a generous, uncapped bonus.
Also on offer, is the chance to develop your career with ongoing brand training.
This is a ‘Not to be missed’ opportunity
Their Service Advisors play an important role in providing our customers with a personalised, premium experience as they come back to us time and time again for servicing, MOT and repairs.
It is their job to show off their knowledge and expertise so that our customers have all the information they require when making decisions about the servicing of their vehicle.
With this in mind, they provide ongoing training and development opportunities for Service Advisors through customer experience workshops.
About you
You will have heaps of energy, a warm personality and a real passion for delivering first class customer experiences.
You will have excellent communication skills and the ability to build rapport easily and are able to explain technical information in a way that is clear and concise.
Previous experience using Kerridge also known as ADP would be an advantage.
For this role you will need to be able to maintain accurate customers records.
You will be a great team player but be able to work independently also.
They want to hear from you if you have worked in a similar role within the automotive industry or have a passion for customer service and cars!
If you believe you have the necessary skills and attributes for this position, then we would love for you to apply.
Why our client?
They firmly believe that their people are their most valuable asset.
Value the commitment they make to the business which is why they are continually working to provide a market leading rewards and benefits package.
Benefits:
Competitive salaries with clear pay scales in place as you develop
Generous annual leave allowance that increases with length of service
Eligibility to join one of colleague car plans and cycle to work scheme
Enhanced maternity leave, adoption leave (6 months full pay) and paternity leave (2 weeks full pay)
Critical illness cover after 2 years plus life assurance and free will writing service
Techscheme where you can get the latest tech for less and spread the cost, eye care scheme and discounted shopping vouchers
Employee assistance programme and free access to Smart Health giving employees and their immediate families access to 24/7 GP services to support well being
They’re an equal opportunities employer who are committed to a working environment that is free from discrimination, is inclusive, and empowers people to bring their whole self to work and reach their full potential.
So………………………..What are you waiting for?
Working hours/days
42 hours per week Monday to Friday
Saturday morning on a rota
Salary:
£23k – £28k basic
£36k++++ OTE and uncapped
Why talk to us? The Solution Automotive have been leading experts in Automotive Recruitment since ! Our team know the industry like the back of their hand, and we have exceptional well forged relationships within an expansive network.
Job SkillS:
Customer, Service Advisor, Aftersales
