ASSISTANT MANAGER 

Born in 1932 in Florence, Badiani is one of the most famous gelato producers in the world. With two shops in Florence, Badiani expanded to the UK in 2015 and now counts nine stores in London. In November 2018 Badiani opened its Central Production Unit in Battersea, the biggest artisan gelato laboratory in the UK. Besides serving hundreds of customers in the stores, Badiani started developing a B2B network, with more than 10 top restaurants and catering companies ordering gelato regularly. Badiani embodies the Florentine artisan culture that becomes an award-winning product of excellence.  Our greatest passion is to inspire people through our amazing gelato flavours, beautiful spaces and great customer service. 

What you will be doing: 

We are looking for an enthusiastic Assistant Store Manager who will support the Store Manager in driving the business, embedding change and improving our store performance.  You will support the Store Manager in implementing fantastic standards, maximising sales and delivering fantastic customer experiences every day. 

Key Responsibilities include:

  • Deliver excellent service to ensure high levels of customer satisfaction.

  • Motivate the sales team to meet sales objectives by training and mentoring staff.

  • Support the Store Manager in creating business strategies to attract new customers, expand store traffic, and enhance profitability.

  • Train, and oversee new staff.

  • Respond to customer complaints and concerns in a professional manner.

  • Ensure store compliance with health and safety regulations.

  • Support the Store Manager in developing and arranging promotional material and in-store displays.

  • Prepare detailed reports on buying trends, customer requirements, and profits along with the Store Manager. 

  • Undertake store administration duties such as managing store budgets and updating financial records.

  • Monitor inventory levels and order new items

  • Deputise in the absence of the Store Manager 

What were looking for: 

  • Previous retail management experience

  • Share our love for food! 

  • Passion for customer service

  • Available to work flexible hours  

Benefits:


  • Highly competitive salary

  • 7% annual bonus

  • Private medical cover

  • 50% product discount

  • 28 days annual leave (inclusive of bank holidays)

  • £12 daily allowance for food and beverage

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