Restore are currently recruiting for Customer Support Operatives for Restores business unit Records Management.
This is an exciting opportunity if you have a passion for customer care.
Within this Customer Support role you will assist the Customer Support Team & Managers in processing of customer requests, ensuring that the correct schedules and priorities are applied for all work carried out.
You will also develop solid relationships with customers and to assist with streamlining administration practices with the department.
Using RSSQL produce any necessary reports for customers, and produce required internal reports if required
We store and manage over 22 million items including archive boxes of document files, film and computer tape across a variety of secure storage facilities nationwide. Including cold war Air Force shelters for some of our heritage pieces we store on behalf of the leading museums.
Our customers depend on us to manage their historical archives, and our team is proud to support them with their document management needs. From museums to the NHS, from the Ministry of Defence to Legal firms.
An Inclusive Approach
We are committed to becoming a great place to work, one that is inclusive, safe and where people can reach their true potential. We value the contribution that all our colleagues make and aim to have a company that recognises the diverse, multi-cultural society in which we live.
We actively encourage applications from all members of our community, including those from underrepresented groups. We are happy to consider flexible working options, including part time hours wherever this is practically possible. We’re also interested in hearing from individuals with different career experiences, including those that are looking to return to work following a career break.