Product Owner x3

London based role (please only apply if able to work in this location at least 1 day per week).

Salary & Benefits: £52,912 – £72,754 base salary, plus fantastic package including but not limited to; annual personal bonus, up to 15% employer pension contribution, 4% flexible cash pot, private medical insurance, 30 days holiday plus bank holidays. We also offer flexible working hours, agile working practices and regular home working.

Who is Lloyds Banking Group?

At Lloyds Banking Group we’re committed to transforming and redefining The UK’s largest Digital Bank for our 18 million digital customers we have across our brands including Lloyds Bank, Halifax and Bank of Scotland. We’re investing £3bn into our best-in-class digital technology to support our customers. Our aim is to continually enhance customers experience and improve our customers journeys.

Our Team

In Intelligent Automation we design, build, and operate the bank’s Chatbots, Data Science, NLP / NLG, and Robotics projects.

We’re a diverse group of around 200 people: Software Engineers, Product Owners, Business Analysts, Data Scientists, Data Engineers, Robotics Specialists, Conversation Designers and many more. We come from a variety of backgrounds across the globe, but we all share in the vision of the untapped potential of human and machine intelligence.

We want to make the bank of the future safer, faster, and more effective. We’re realising a future where machine intelligence takes away repetitive manual tasks and provides insight and direction to our colleagues – empowering them to do more, with less effort.

About You

Are you curious and enthusiastic about digital product development? Do you enjoy learning about new technologies and exploring how they improve customer and colleague experience? Do you fancy working in an environment where you can really make an impact, grow your skills and receive all support needed to be at your BEST?

If Yes, then we would love to hear from you and bring you on this journey.

Come and join our Intelligent Automation team as Product Owner. We have roles available in several different product squads, so we can match you with a product based on your skills and experience. All the roles are London based, but we all split our time between working from home and the office.

Your responsibilities and day-to-day work will include:

  • Act as SME and point of contact for the digital product you manage.
  • Build the long-term vision, strategy, and roadmap for the product.
  • Balance short-term continuous value release with long-term vision/ ‘future-proofing’ the product.
  • Collaborate with other POs and partners across the business to understand business/ customer needs and translate into re-usable new product features that release maximum value across all users of the product.
  • Work collaboratively with the team to define metrics for success and demonstrate value of work delivered for product, business, and customers.
  • Engage and influence other teams and suppliers to support our outcomes.
  • Manage and mentor and support other POs (and team members) on product/ application delivery.
  • Evaluate and propose improvements to governance and control frameworks, operating models, ways of working etc.
  • Perform market and competitive analysis.
  • Drive required internal governance for all types of releases.

It’s ok if some of these are things you’re not used to. We want people who want to learn and grow and teach us something in the process.

To be considered for this job we would like you to have the following: We encourage people from a range of role and industry backgrounds but do need to see the following as a minimum for consideration

Essential Skills & Experience

  • Product Owner experience in delivering digital products or platforms at scale using Agile/ Scrum methodologies.
  • Ability to quickly understand complex technical concepts and translate them into non-technical language.
  • Ability to influence without authority, working with technical and cross-functional teams who do not report into this role to get things done.
  • Excellent communication and presentation skills.

Desirable skills & experience

  • Experience working with Chatbot / Data / Robotics / NLP products is beneficial but not necessary.


What support will I get and how will my career grow?

As a multi-brand, multi-channel business, we have the scale and breadth to provide you with a diverse range of training and development opportunities, helping you achieve a rewarding and exciting career.


Offering hybrid working patterns we believe that a healthy work / life balance is as important as the work we deliver, just let us know what might work for you…

We are passionate about diversity and equal opportunity with industry recognition across gender, ethnicity, disability, LGBTQ+ and families.

We’re committed to employing a diverse and inclusive workforce, reflective of the customers and communities we serve – where all our colleagues can be themselves and succeed on merit.

And we’re proud to have received these industry recognitions: Stonewall Top Private Sector Employer, Top10 Employer for Working Families, The Times Top 50 Employer for Women and both Gold Standard and Best Workplace Adjustments Process from the Business Disability Forum.