A global manufacturing company with a European Head Office in Bracknell are looking for a Warranty Coordinator to communicate warranty improvements, support claims, rejections and reimbursements with offices throughout Europe. £29Kpa. Hybrid working with occasional travel in Europe.
This is an excellent opportunity to join a forward thinking, globally recognised brand in a Pan European role. This would suit someone with Project management or warranties experience or even a commercially minded graduate looking to develop their career.
Maintain and develop strong relationships with European Branches, Distributors and Head Office
Ongoing evaluation of warranty operations and organisation of Branches and Distributors within the European region whilst offering improvements where possible
Support the warranty personnel in Branch/Distributor to optimise processes and develop and implement best practices based on company guidelines
Ensure that the New European Warranty System (NEWS) operates and develops in line with the needs of the customers, dealers, branches, distributors and factories for all product groups
Manage the criteria set in the New European Warranty System according to current European warranty conditions
Ensure that warranty payments administered are completed in a timely manner
Business support for European warranty operations
Identify and promote best practice processes and policies between Branch/Distributors and their dealers.
Set up and maintenance of Product Update and Recalls within NEWS
Complete ad-hoc analysis on warranty data when required
Qualifications, skills and experience: Required/Desirable
Ability to obtain and analyse warranty data
Highly motivated self-starter, with strong numeracy skills, committed to achieving efficiencies and best practices
High level of computer literacy (MS Office & Business Objects reporting)
Good presentation skills to ensure monthly presentations to upper management are completed to a high standard whilst ensuring accurate data is provided
Ability to work within a team as well as independently
A genuine interest in working with people from a variety of organisations and cultures
Ability to deliver quality work under time pressure
Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.