Our client is excited to appoint a Deputy House Manager, situated in Ronald McDonald House Alder Hey. The role is diverse, and duties include management of the day-to-day duties associated with communal living, ensuring the premises are well-maintained, supervising employees, volunteers and other visitors. The role will be full time, permanent (35 Hours) per week.

Deputy House Manager Duties:

They are looking for an individual who is self-motivated, enjoys working as part of a team and will share their vision of wanting to keep families close to their sick child. You will have a proven track record of line management, as you will be responsible for the management and development of the Front of House Team and creating a safe and welcoming environment for our families to stay in during difficult times.

You will be a proactive and positive individual with excellent organisational and interpersonal skills with the welfare and wellbeing of the families and staff at the forefront of all your work. As a valued member of their team, you would be required to:

  • Coach and lead a team of House Assistants, Housekeepers and other operations supporting roles to balance the challenge of communal living & creating a supportive home from home environment
  • Work with House teams to allocate rooms and standardise family introductions to the House
  • Coordinate administration and operational duties within the team
  • To establish and develop valuable donor relationships, ensuring all fundraising opportunities are explored and passed on appropriately
  • To work to an agreed budget and understand the importance of maintaining tight controls within the House
  • Ensures personnel files are accurate and comply with Charity and legal regulations
  • To increase family engagement including attending House events and activities

Deputy House Manager Benefits:

  • £27,000 per annum
  • Generous annual leave allowance of 36 days (inclusive of Bank Holidays) increasing to 38 days after three years’ service
  • Free private health care to staff, their spouse/civil partner and young children
  • An eight week paid sabbatical for every 10 years’ service
  • Access to an employee discount scheme for 900+ retailers
  • Stakeholder Pension Plan
  • Employee Assistance Programme (EAP)
  • Life assurance, plus the option to enhance cover
  • Enhanced family friendly leave following one years’ service
  • And much, much more!

About the Company:

At Ronald McDonald House Charities UK, they build and run Houses that provide free ‘home away from home’ accommodation for families who have a sick child in hospital. their 13 Houses across the UK give families a warm and comfortable place to rest, eat and relax, just moments away from their child’s hospital ward. Their support is invaluable to families at a critical time in their lives.

They are passionate about the support we give to families each year. Since 1989, they have supported over 60,000 families from all walks of life, living in the UK or coming from abroad for specialist care. For those families, staying close to their child in hospital receiving care is the number one priority. Their Houses and shifts cover 7am-9pm, Monday-Sunday.

If you feel like you meet the above criteria of the Deputy House Manager, please apply now!

The closing date for applications is midnight on Wednesday 28 September 2022.

All applications will be immediately considered and informed following the closing date if they have been shortlisted for a first-stage interview.