CORE WORK AREAS:

Responsible for the inputting, updating, maintenance and quality control of information onto Police, National and other force computer systems in accordance with policies and directives current at the relevant time.

Carry out accurate and prompt maintenance of manual and computerised records to ensure the integrity of data held, in line with company policies and procedures so that all information is readily available and accessible.

Administer process and progress Magistrates and Crown Court files; carry out data input; update, maintain and quality assure case file information held on appropriate computer systems and where appropriate in paper format for transmission to HMCTS and the CPS in accordance with national and locally agreed standards for quality and timeliness.

Create electronic case files in relation to criminal investigations and associated offences arising from work generated by Lincolnshire Police and partners, including outside agencies and other police forces where appropriate.

Input and update court hearing results as appropriate. Act as the point of contact and liaison for case file progression. Analyse directions assess for further requirements and process ensuring timeliness is complied with. Respond to enquiries, correspondence and requests for further work and information by partner agencies, HMCTS, the CPS, members of the public, solicitors and provide the appropriate advice, guidance and support as necessary in accordance with established protocols.

Ensure that all associated correspondence is quality assured, recorded and/or updated on appropriate systems/databases within specified time frames. Provide feedback, advice and guidance to officers and supervisors on the quality of case files and other case file material as appropriate.

Work in partnership with but not limited to Lincolnshire Police, Partner Agencies including HMCTS and the CPS and other Police Forces to maintain and strengthen the commitment to improve customer service.

If required to attend and give evidence at court. Support other units within the CJS as required.

Undertake other clerical and administrative tasks as required including maintenance of date quality. Assist in training and to carry out other duties as may be required from time to time withing the general scope of the post.

OTHER DUTIES:

The duties and responsibilities in this job description are not exhaustive. The post holder may be required to undertake other duties that may be required from time to time within the general scope of the post. Any such duties should not substantially change the general nature of the post.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.