Hard Services Manager
Lookers Group Property
Contract Type: Permanent, Job ref. req12565
Market leading employee benefits
Up to £40,000 dependent on experience
Base location is relatively flexible, with travel required, for which a company car will be provided
We have an exciting opportunity for a Hard Services Manager here at Lookers. As part of the recently formed Estates Services Team this role is to provide an asset maintenance and management service for c180 properties for the protection of Group risks and asset longevity. The role is to ensure the sites are well maintained, statutorily compliant and energy efficient in line with company policy.
The role encompasses managing and monitoring the compliant delivery of planned maintenance activity logging and managing reactive call outs to high volumes of diverse technical building issues, managing Work in Progress in line with agreed Service Level Agreements and budgets.
Some of the key areas the post holder will get involved in are;
Planned and reactive maintenance, additional works and installations including lifecycle refresh
Ensure that services are delivered to agreed timescales, service requirements, scope and quality
Contractor and Health and Safety reporting
Ensure contractual commitments are met in accordance with KPI’s/SLA’s
Develop relationships with the Dealership operations, Property team and H&S business partners maintaining high levels of effective communication
Work with the Facilities Manager to keep abreast of new technology, innovation, and emerging new products.
What are we looking for?
The ideal candidate will have a technical trades background in either mechanical or electrical services. They will have demonstratable service and contractor management for all hard services work. Specialist knowledge or experience in a broad range of Hard Services categories in a multi-site organisational set up for example, HVAC, BMS, Fabric, Lifts, Roller Shutter and Auto Doors.
Commercially aware, they will have experience setting and managing budgets, report writing, and additional and small works management. They will be an effective communicator across all levels of the business, with practical knowledge of software platforms and compliance auditing and processing of non-conformances.
IOSH or NEBOSH, and membership of BIFM or similar, is preferred.
If this sounds like you, please apply now or get in touch with us at for a confidential discussion and full job description.
Why us…?
Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK & Ireland. We recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package. This includes competitive basic salaries plus;
- Enhanced holidays that increase with service
- Eligibility to join one of our car schemes
- Critical illness cover after 2 years and Life Assurance
- Smart Health – free access to support 24 hours a day, 365 days a year
- Enhanced paid maternity, paternity and adoption leave
- For some roles a company car and additional earning potential through commission or bonus.
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people and we like to celebrate and encourage success at all levels with our annual Lookers Excellence Awards. So? What are you waiting for?
Lookers are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role and responsibilities, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.
Please note: We will close vacancies once the required quality or number of applications has been received.
